Viola Williams Resume
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Resume:
Viola Williams
S Street Southeast #B
Washington DC
Profile
Dynamic, goal oriented Client Service Specialist/Job Developer with ten years of experience in job readiness and attitudinal placement and client planning performance. Outstanding team and project leader with keen presentations, negotiations, and communication skills. Recognizes throughout career productivity, excellence, teamwork, accountability, sound decision making and strong technical qualifications. Combined cross functional expertise in the following areas.
Education
Trinity Washington University Bachelors of Science Degree Earned,
Skills
Microsoft Office User Specialist Certified
All Subject Areas Pre Kindergarten Adult level Limited Substitute
Work Experience
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Academy of Ideal Education, Washington DC
Computer Literacy Teacher
• Evaluate and grade students’ laboratory work, assignments, and papers.
• Prepare course materials such as homework assignments and handouts
• Introduce students to Microsoft Office Applications
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STRIVE DC Inc, Washington DC
Clients Service Specialist
• Developing relations with employers and network with them and other job development agencies to identify job opening and conduct job search activities with clients such as update resumes, writing letters, contacting employers searching the internet, completing job applications and interviewing.
• Answering incoming calls, making follow up calls, monitoring personal information reacting to problems and correcting the complex and technical issues.
• Submitting reviews, reports, and configuration of records on files of current clients’ outcomes.
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UPS, Maryland
Package Handler
• Scanned incoming parcel onto conveyor belts. Loaded trucks lifted large and small packages to outgoing trucks. Sorted parcels, input data entry for missing labels and addresses using database. Wrapped and rewrapped busted and damaged parcels materials for shipping.
Activities
OSHA Hour Construction Industry Outreach Training
Registered License Flagger ()
References
Available upon request
