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Receptionist - Full Compass Systems - Madison, WI


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Job Information:

Company: Full Compass Systems

Full Compass Systems Logo

Full Compass Systems is currently seeking a Receptionist/Administrative Assistant.  Responsibilities include answering and routing incoming calls, greeting and assisting walk-in customers, and working with sales literature and customer leads as part of a team. Professional telephone etiquette and a friendly disposition are a must for this position.

Essential Job Functions

  • Prepare sales leads for distribution by cross-checking potential customers against existing customer base and updating or correcting existing customer information.
  • Field general inbound calls, identify caller's needs and direct call as needed.
  • Answer and direct overflow calls from inbound sales phone queues.
  • Manage customer marketing settings on sales accounts.
  • Maintain customer naming conventions in customer databases.
  • Greet and assist customers, visitors and vendor reps, ensuring PCI compliance is met.
  • Other duties as assigned.

Requires excellent written and verbal communication skills; exceptional customer service skills; professional phone manner; strong organizational skills; attention to detail; flexibility and adaptability.

Interested candidates should submit a resume in order to be considered for this position.  

AA/EOE

No phone calls, please

Job Status:

This job is currently active.