Assistant Facilities Manager - CBRE - Jacksonville, FL - EXPIRED
This is an archive of an expired job.
Job Information:
Company: CBRE
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Division Profile
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Our Vision… Be the preeminent, global commercial real estate services and investment firm, serving our clients with market-leading collaboration. Our Values… Our corporate values: Respect, Integrity, Service, Excellence (RISE) are our foundation. These values are timeless and transcend to all markets, service lines, languages and business cultures. Why CBRE? Strength. CBRE is the only commercial real estate services company in the Fortune 500 Size/Stability. We employ a workforce of over 44,000 employees across 350 offices worldwide (excluding affiliates), and have been in business for over 100 years Diversity. Recognized as the 2013 Top 100 Military Friendly Employer® by G.I. Jobs and the 2014 Human Rights Council Best Place to Work For LGBT Equality Eco-Friendly. Awarded the 2013 Energy Star Sustained Excellence Award for the 6th consecutive year by the Environmental Protection Agency Come join us and RISE to the top! www.cbre.com Our nbsp;Global Workplace Solutions group delivers customized, innovative workplace solutions worldwide. Strategically positioned to answer our corporate, healthcare, government and institutional clients' real estate needs, this group combines unrivaled expertise in transaction services, facilities and project management and consulting with industry-specific expertise and global service delivery to provide clients with long-term, quality account management. |
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Responsibilities
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The purpose of this position is to provides assistance to Facility Management team in completion of multiple functions of building operations and maintenance for a facility, campus or portfolio of buildings.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Oversees and/or coordinates maintenance/repair work assignments performed by technicians, vendors and contractors performing building maintenance, landscaping, and janitorial work.
Site lead who will be responsible for coordinating vendors and has previous experience running an office.
Responds to client inquires and complaints. Ensures timely and quality service delivery to clients. Follows up with clients to ensure customer satisfaction.
Performs facilities inspections and prepares reports.
May coordinate and manage move, add and change activities.
Assists in the preparation of operating and capital budgets.
Manages vendor relationships and trains vendors on work order and billing procedures.
Processes invoices and ensures proper cost center coding.
Reviews periodic reports including financials, and explains variances. Works with finance team to correct errors.
Uses pc and/or PDA for work order system, email, ESS, process and procedure training.
May coordinate and manage move, add and change activities.
Other duties may be assigned.
SUPERVISORY RESPONSIBILITIES
No formal supervisory responsibilities in this position.
May provide informal assistance such as technical guidance and/or training to coworkers.
May coordinate work and assign tasks.
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Qualifications
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To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
High school diploma or general education degree (GED). Minimum of four years of related progressive experience and/or training. Previous experience managing an office. Ability to manage client expectations and communicate effectively with the client. Soft service skills experience highly preferred.
CERTIFICATES and/or LICENSES
Facility Management certification is desired. Driver's license may be required.
COMMUNICATION SKILLS
Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees.
Ability to communicate effectively with the client and manage client expectations.
FINANCIAL KNOWLEDGE
Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages.
REASONING ABILITY
Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.
OTHER SKILLS and/or ABILITIES
Intermediate skills with Microsoft Office Suite, Outlook, and intranet/internet. Ability to use work order system.
SCOPE OF RESPONSIBILITY
Decisions made with general understanding of procedures and company policies to achieve set reresults and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.
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EOE Statement
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Equal Opportunity and Affirmative Action Employer
Women/Minorities/Persons with Disabilities/US Veterans
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