National Accounts Program Specialist (305936-570) - Benjamin Moore - Montvale, NJ - EXPIRED
This is an archive of an expired job.
Job Information:
Company: Benjamin Moore
Mission:
Responsible for the implementation & administration of all National Account/Customer Care programs throughout North America.
Responsibilities:
- Responsible for account set-up and review i.e. credit application & on-boarding
- Work collaboratively with Customer Service, Pricing and Credit Departments to maintain smooth order, pricing and billing processes
- Create, modify and oversee weekly, monthly & annual program reports, as well as execute ad hoc program reports in response to business requests
- Assist in developing, reviewing, & updating manuals and other product and marketing documents
- Work on cross-functional project teams to produce meaningful results
- Manage a high volume of email, escalating issues early, time management, etc.
- Identify, recommend and implement process/program improvements
- Communicate internally and externally with clients, vendors, and other teams related to program support issues
- Assist and attend trade shows & sales meetings
- Complete administrative duties i.e. Data Entry, Rebate Processing, Customer Calls
key words: implementation, reports, reporting, analysis, data, sales, interpersonal skills, relationship building, implementation, administration
- College degree a plus
- 2-5 yrs. business experience in a customer service role or related field
- Capable of working in a complex, matrix driven organization
- Ability to establish effective working relationships with internal and external stakeholders
- Proactive problem solver with the ability to anticipate and overcome challenges through creative thinking and strong collaboration
- High software proficiency i.e. Microsoft Office
- Strong ability to prioritize multiple tasks & detail oriented
- Highly developed written & verbal communication skills
- Deadline driven with excellent time management skills
- Aptitude for working in a fast-paced, team & collaborative environment
We are an Equal Opportunity Employer F/M/D/V
SYSTEM ACCESSIBILITY STATEMENT:
Benjamin Moore & Co endeavors to make applying for open positions accessible to any and all users. If you would like to contact us regarding the accessibility of our website, or need assistance completing the application process, please contact us at [email protected]. Please note that we will reply only to inquiries regarding system accessibility and will not respond to any other inquiries sent to this email address.
Please apply online at:
http://benjaminmoore.silkroad.com/epostings/submit.cfm?fuseacti>
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