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Mariam
US-Georgia-Atlanta North
CSS-Customer Service Specialist
To find a job/career, that will allow me to help my husband during finacially tight times and give me some thing to do. I don\'t like sitting at home all day.
Mariam N Hodgesrn95 Gann Rd SW rnMarietta, GA. 30008rn(678)355-1820rnrnObjective: To find a job that I can excel at and with a company that I can build a future with.rnrnExperience:rn rnOctober 2003 Big Lots #1024 Marietta, GA 30008rnTo March 2008 CSS-Customer Service Specialistrn -During my employment with Big Lots, I performed a variety of rn Jobs and responsibilities. Stocking, Merchandizing, unloading semi-trailers.rn -During the yearly inventory, I helped to ready the store for inventory. And travel to other stores in the district to helprn Them get ready for inventory.rn -Provided customer service to the customers while running the rn Customer service desk and working the sales floor.rn -Supervised the cashiers and also ran a IBM register.rn -Other duties included balancing tills, made sings, did price changes, answered telephones, built merchandise for displaying.rnrnSeptember1990 Wal-Mart #1584 Austell, GA 30161rnTo July 2002 Test Scanner/Inventory Controlrn -Scanned different areas of sore to control shrinkage of inventoryrn And checking for wrong pricing.rn -Trained several Department Managers to use the 960 Telxonrn (the hand held computer) and do the paper work they were rn Responsible for doing using the GetMac program.rn -Traveled to other stores to help them scan their store for inventory. rn -Was a Department Manager for about 4 years. My jobs duties rn Were to order merchandise, stocking, do price changes, merchandising, cashiering when needed, was responsible for fitting rn Room,rn -Helped out in receiving and claims, relieved telephone operator forrn Breaks on a 7-line telephone system.rnrnSeptember 1980 H Kessler’s & Co. Smyrna, GA. 30080rnTo January 1990 Customer Service/ Layaway Desk/Cash Officern -Ran the customer service/ layaway desk by processing layaways, \\ filing, packing layaways, taking payments. Writing and sendingrn Notices on late payments.rn -In the cash office balanced tills, made deposits, called bank onrn About questionable check and charges. Called customers aboutrn Bad checks.rn -Dealt with customer complaints and answered telephone.rn -Supervised the floor when the managers all had to be in a rn Meeting.rn -When I worked the floor I work in Junior and Ladies clothing,rn Dresses and Coats, Lingerie and Hosiery.rn -I was Department Manager of lingerie for 2-3 years, my dutiesrn Were ordering merchandise, merchandising, customer service,rn Fitting customers for brassieres and slips.rn -Every month did Window Dressing/ displays.rn -Set up and Printed signs on a ink sign press.rnrnSeptember1985 Winn Dixie Kennesaw, GA.rnTo October1985 Cashierrn -Cashiered and stocked the candy racks and put up go backrn Merchandise.rnrnJanuary 1980 Straw Hat Pizza Palace Marietta, GA 30008rnTo June 1980 Bartenderrn -Duties included serving drinks, filling the salad bar, washingrn Dishes, readying containers of pizza toppings, cleaning ladiesrn Room, cleaning and bussing tables, helping in kitchen when rn Needed.rnrnAdditional Information: rn -I am neat, organized, can multi-task, like my work areas torn Clean, neat and organized.rn -Hobbies reading, cooking, baking, crafts.rnrnEducation: rn1976 To 1980 R.L. Osborne High School Marietta, GA. 30060rn1973 To 1976 R.L. Osborne Junior High School Marietta, GA. 30060rn1966 To 1973 Fair Oaks Elementary School Marietta, GA. 30060rnrnReferences: Available upon request.rn
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