Shift Supervisor Resume
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Resume:
Nelida Myers Amboy Street, Apt. D · Brooklyn, NY
Objective: An interesting social services position with a growing agency utilizing my life skills and work experience.
Experience
SCO Family of Services Brooklyn, NY
Shift Supervisor March to April
Assisted professional staff of non-profit social service agency. Executed daily operations of facility during shift. Provided rudimentary counseling to agency clients. Counseled and aided individuals requiring assistance of agency. Referred individuals to case managers and administration for assistance. Assisted in providing services to clients. Counseled clients individually regarding conflicts. Helped clients modify attitudes and patterns of behavior by increasing understanding of self and personal problems. Compiled and prepared incident reports. Trained and managed residential aides and achieved significant improvements in their productivity.
Oversaw day-to-day group activities of residents in institution. Trained residential aides in yearly Callahan Inspections. Responsible for monthly fire drills.
New York City Fire Department Brooklyn, NY
Clerical Assistant (WEP) February to August
Opened, sorted and distributed incoming mail. Delivered oral and written messages. Collected and distributed paperwork, such as records and timecards, from one department to another. Marked, tabulated and filed inspection tickets and records. Kept log of items received and delivered. Kept a log of incoming telephone calls.
Human Resources Administration Brooklyn, NY
Clerical Assistant (WEP) May to September
Assisted case manager with general office responsibilities. Entered client data into computer database. Scanned and copied documents. Collected, sealed and stamped outgoing mail. Delivered oral and written messages. Collected and distributed paperwork from one department to another.
Education
Thomas Jefferson High School Brooklyn, NY
Diploma awarded
References: Available upon request
