Customer Service Resume

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Posted on: 2017-06-19

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Resume:

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Summary of Qualifications

years airline experience at ATPCO; Customer Service including strong written and verbal skills; PC skills including Microsoft Office suite of applications

Employment History at ATPCO

1.  Customer Service Consultant
2. Assistant Manager ^nd shift
3. Customer Service Consultant,  Pricing Development Response Team
4. Senior Analyst, Negotiated Fares
5. Senior Analyst, Western Hemisphere Rules
6. Production Specialist

Experience:

Liaison between airline customers and ATPCO products; customer service support; detailed knowledge of all ATPCO applications; telephone support for users of ATPCO database; general office duties;  Lunch time relief for Receptionist.

  PC literate; proficient in all Microsoft suite products;

  Good and effective team member; able to complete assignments at the agreed upon     time.  Excellent written and verbal skills able to provide accurate and professional customer support.

Education

Graduate of Thomas Jefferson High School, Braddock Road Alexandria, VA

AMA courses in Management and Effective Business Writing Skills