Moving Dispatcher/Office Assistant - All Country Moving and Storage - Bayonne, NJ - EXPIRED

Posted on: 06-23-2021 in Bayonne, NJ

This is an archive of an expired job.

Job Information:

Company: All Country Moving and Storage

The Dispatcher is responsible for helping with all logistical planning regarding every moving job.

Responsibilities Include:

- Completed all pre and post contract and paperwork ensuring it meets US DOT and FMSCA Rules and Regulations

- Ensure all Customer Concerns are tracked and addressed immediately - ensuring resolution and resolving all issues

-Ensure all scheduled pick up and deliveries are communicated with customers, sales and office .

-Maintain Schedule and Calendars of all Pick up and Deliveries - ensuring all loads are tracked and managed according to request.

1. Communicate with the moving teams throughout day and provide support and solutions to any problems that might arise
2. Meet with the moving teams upon their return and ensure the trucks are ready for the following day
3. Ensure communication to fulfill customer requests and to fix any problems as they arise
4. Working closely with the customers to schedule pick ups and deliveries
5. Coordinate among the Dispatch, Sales, and Storage Departments
6. Ensuring Customers have no Storage balances before deliveries
7. Report to operations manager about any technical issue with the trucks for immediate repairs
8. Arrange all contracts to be delivered to accounting team in order
9. Working closely with the Sales Manager and Sales team to schedule jobs

To successfully secure this opportunity you:

1. MUST be hardworking.
2. Must possess at least 3 years experience communicating with customers.
3. Have intermediate skills in Microsoft Word & Excel.
4. Have the ability to multi-task.
5. Have excellent communication and customer service skills.
6. Possess previous experience with dispatching trucks and manpower 
7. ***Possessing log book management experience would be a huge asset***
8. Must be able to report to the facility by 6:30 am each work day and be available to work weekends.
9. Must have a Clean Valid Drivers License.