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Appointment Setter - Lipsey Logistics - Chattanooga, TN

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Job Information:

Company: Lipsey Logistics

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To schedule the pickup and delivery appointments of freight with shippers and customers while satisfying customer load requirements.



(The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this position, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

  •  Schedule pickup and delivery appointments that meet the needs of contracted carriers and customer requirements.
  • Communicate with Customer Service about orders booked with excessive in-transit delay.
  • Reschedule pickups and deliveries on orders that have missed appointments or appointments that will have service failures.
  • Identify and communicate internal and external opportunities for improving order transit times to Brokerage and Customer Service.
  • Assist in the development of new employees
  • Maintain proper attendance and punctuality to ensure that the department is operated in an efficient and cost effective manner.
  • Ability to work on a Lipsey site or Lipsey Logistics customer location site while performing the essential functions of this position.
  • Uses, carries and answers their cell phone for business purposes as determined by the assigned job duties and the department head
  • Other duties as assigned.


High school diploma or equivalent required.  One to six months experience in the transportation industry preferred. 


Skills in basic computer and telephone techniques; excellent verbal and written communication; negotiations; time management; multitasking.

Ability to maintain positive carrier and customer relationships; process transactions quickly and correctly; understand needs of carriers and customers.



Lipsey Logistics is an Equal Opportunity Employer.  Lipsey Logistics does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.  All employment is decided on the basis of qualifications, merit, and business need.


Job Status:

This job is currently active.