Women's Job List

Operations Officer - Cash Operations Reconciliation - HSBC - Depew, New York - EXPIRED


This is an archive of an expired job.

Job Information:

Company: HSBC

HSBC Logo North America-United States-New York-DEPEW

Completes more complex and specialized analytical and reconciliation work within Cash Operations. Handles the most difficult accounts, transactions and projects. Provides guidance and training to less experienced personnel.

 

Principal Accountabilities: Key activities and decision making areas

 
Customers / Stakeholders
  •  Work with other departments, business units and/or external customers to resolve inquiries as required. 
Leadership & Teamwork
  • Serves as team lead for some assigned areas as required, ensuring quality work is completed in an efficient and timely manner, provides guidance and training to less experienced personnel.
  • Complete duties involving more complex and specialized analytical and reconciliation work within Cash Operations, but not limited to working in one or more of the following operations functions, under limited supervision: research, vault differences, Depository Services investigations. Prepare and post journal entries and prepare reconciliations, resolve reconciling items and submit reports as required.
  • Use considerable judgment and initiative in completion of assigned tasks, including the handling of more difficult accounts, transactions and projects.
  • Complete necessary and specialized research to resolve problems in assigned area.
  • Operate computer terminal or personal computer and familiar with appropriate software, screens and functions.
  • Complete other responsibilities, as assigned. 

Role Context

  • Cash Operations – applies knowledge and theory of accounting function to balance monetary transactions to data captured via high-speed check processing equipment. Completes complex balancing functions; monitors activity of reconcilement system for immediate on-the-job information as needed. 

This job may be required to complete functions found in one of the following areas:

  • Adjustments – researches adjustments received from various internal and external sources within established time frames and/or Federal Reserve and Clearinghouse Association procedures.
  • Exception Accounts - pays or returns all written checks drawn against insufficient funds, stop payments or restraints.
  • Retail Lockbox Services - operates automated mail extractors to complete preparatory functions for Image Remittance Processing, controlling and adhering to customer related workflow documents.
  • Transaction Processing – assists in analysis, development, publishing and maintenance of Company communications, procedures, forms and customer disclosures associated with Company programs.
  • Wholesale Lockbox Services – processes for deposit, account receivables for Company customers received from post office lock boxes according to established customer-specific plans.
  • Record Archive – completes weekly audits of activity against actual archive orders; audits monthly archive vendor invoices for accuracy of unit costs and activity charges; distributes and tracks the annual archive inventory report, processes orders for pick-up and retrieval of archived boxes; responds to inquiries.
  • Mail Services – handles address correction processing of returned savings and checking statements for the branches in the Return Mail unit. Receives, controls and secures mail returned to the Bank that was previously routed to branch offices. Researches Bank records and external sources to obtain correct addresses.
  • Retail International Services – processes foreign bank cash letters/collections, domestic collections, embassy foreign currency account transactions, Advantage Check collection items or branch foreign currency sales. 

Management of Risk

  • Ensure compliance, operational risk controls in accordance with HSBC or regulatory standards and policies; and optimize relations with regulators by addressing any issues. 

Observation of Internal Controls

  • Maintains HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators.

Qualifications

 

  • Minimum of two years proven financial and/or business analysis experience, or equivalent. Consumer financial services experience preferred.
  • Bachelor’s degree in finance, accounting, economics, mathematics, statistics, business management, related field or equivalent experience; MBA preferred.
  • Strong interpersonal, analytical, presentation and verbal and written communication skills. Knowledge of financial analysis, modeling, systems and reporting preferred.
  • Proficiency with personal computers and pertinent mainframe systems and software packages. Advanced spreadsheet and database knowledge preferred.

EEO/AA/Minorities/Women/Disability/Veterans
 

If you would like to notify the Diversity Recruitment team of your application or if you are simply interested in learning about opportunities at HSBC, please email [email protected]