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Network Control Specialist - Harris Corporation - Melbourne, FL - EXPIRED


This is an archive of an expired job.

Job Information:

Company: Harris Corporation

Harris Corporation Logo

 Job Title: Network Control Specialist 

 Job Code: ES20170604-18285 

 Location:  Melbourne, FL 

 

Job Description: 

Harris Corporation is seeking a Network Control Specialist that will provide monitor for analyze troubleshoot network problems within an operations center utilizing network management and monitoring tools.  This role will monitor the alarm conditions on the network to proactively identify and minimize disruption and impact to the network. This position is part of a 24x7 network control environment, and works shifts and weekends as needed. 

Job Responsibilities:

  • Perform root cause analysis to determine a plan of action for restoring customer’s services.
  • Operate across a myriad of internal Harris teammates and external telecommunication partners to follow-through with operational processes and improve restoration times.
  • Facilitate coordination with our User Community, the Harris Corporation Field Services Group, and telecommunication partners for both Break/Fix actions, as well as Change Management activities.
  • Document Trouble Tickets and Change Requests of all related activities.

Qualifications:  

  • Bachelor’s degree in Telecommunications Engineering, Networking, Information Technology or related field with 0-2 years of experience; or 8 plus years of experience with a HS Diploma.
  • 0-2 years of experience with domain knowledge of L1 through L4 of the OSI Model.
  • 0-2 years of experience understanding of L2 and L3 protocols: OSPF, EIGRP, BGP, IBGP, EBGP, IS-IS, and MPLS.
  • 0-2 years of experience with the Simple Network Management Protocol (SNMP) and Network Management System (NMS) applications used to monitor networked devices.
  • 0-2 years of knowledge in Long Term Evolution (LTE), VPN, and DMVPN technologies.
  • 0-2 years understanding Knowledge Management practices and familiarity with the Wiki Markup Language. 

Preferred Additional Skills:

  • Experience with call center phone systems and ability to work in a fast-paced environment.
  • Prior experience required in maintaining high service levels in a demanding customer support services environment.
  • CCENT, CCNA, or CCNP.
  • ITIL v3. 

 

Please be aware that many of our positions require a security clearance, or the ability to obtain one.  Security clearances may only be granted to U.S. citizens.  In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.   

By submitting your résumé for this position, you understand and agree that Harris Corporation may share your résumé, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.

Harris is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.