IT Quality Control Analyst III (Quality Assurance) - Metropolitan Water District - Los Angeles, CA - EXPIRED
This is an archive of an expired job.
Job Information:
Company: Metropolitan Water District
The Metropolitan Water District of Southern California is a consortium of twenty-six cities and water districts that provides drinking water to nearly 19 million people in Southern California. Metropolitan's mission is to provide its service area with adequate and reliable supplies of high quality water to meet current and future needs in an environmentally and economically responsible way. Metropolitan's facilities include the 242-mile Colorado River Aqueduct, five conventional water treatment plants with a combined capacity of 2.6 billion gallons per day, nine surface water reservoirs, 800 miles of pipeline, and 16 hydroelectric power plants.
INFORMATION TECHNOLOGY QUALITY CONTROL ANALYST III (Quality Assurance)
JOB INFORMATION
The Business Technology Group, Information Technology Section, has one (1) opening for an IT Quality Control Analyst III (Quality Assurance) in the Project Planning Unit at Metropolitan's Headquarters building located at Union Station in Los Angeles, CA.
JOB SUMMARY
Provides quality and testing services for our real-time water distribution and control system. Will use engineering and operational documents as a basis for planning these services. Writes quality reviews of project deliverables. Performs testing of common business software. Writes test plans, test cases, and test reports. Works with staff to promote quality practices.
JOB DUTIES
* Creates technical documents and structured deliverables following information technology standards, including test plans, test scripts, test results, test logs, and test status reports for either business or control systems.
* Reviews technical documents and structured deliverables following information technology standards, including test plans, tests scripts, test results, test logs, and test status reports for either business or control systems.
* Creates and tracks to closure issues identified and reported during testing.
* Assists with analysis and implementation, and may recommend possible solutions to problems that improve the quality, reduce the cost, or improve customer satisfaction.
* May lead and train.
* Performs unit and system validation tests on Information Technology Management Information Systems, similar projects and initiatives, or on Information Technology Control Systems.
* Conducts user acceptance testing on Information Technology Management Information Systems, similar projects and initiatives, or on Information Technology Control Systems.
* Assists with the review and recommend approval of structured life cycle deliverables.
* Performs analysis of emerging quality assurance technologies and may provide recommendations
* Coordinates and performs activities related to quality assurance on projects or initiatives.
* Creates technical documents and structured deliverables following information technology standards, including deliverable reviews, phase reviews, quality review reports, and metrics reports.
* Assists with analysis and implementation, and may recommend possible solutions to problems that improve the quality, reduce the cost, or improve customer satisfaction.
* Reviews structured life cycle deliverables for quality and generates quality reports.
* Perform special quality reviews as directed by management, and generates report
* May participate on a project team.
* Performs other related Information Technology Quality Control Analyst job duties as required.
Work Schedule: 9/80, alternating Fridays off
JOB REQUIREMENTS: EMPLOYMENT STANDARDS
MINIMUM QUALIFICATIONS
Education and Experience:
Bachelor's degree from an accredited college or university in a related field and four years of relevant experience.
Required Knowledge of: Principles, practices, and procedures of Information Technology quality methodologies; Operational characteristics of information technology systems; methods and techniques to perform quality control activities to analyze applications, design testing documents, and execute and document test results; oversight of user acceptance processes and practices; test defect tracking and closure; practices of quality control programs; industry recognized quality control procedures; information technology methods and procedures, including systems life cycles and applications development; test planning and reporting; Management Information Systems or real-time control systems; information technology best practices relating to project management, quality management, test management, and system development; analytical methods; decision-making methods or models; automated test methodologies; methods to develop and implement quality assurance activities; quality assurance documentation and reporting; methods to develop and deploy quality assurance policies, procedures, and practices; information technology life cycle methodologies; information technology best practices relating to project management, quality management, test management, and system development; for information technology systems developed internally, procured, or customized; event review practices and documentation; lessons learned practices and documentation; analytical methods; decision-making methods or models; information technology metrics programs; and current office technology and equipment.
Required Skills and Abilities to: Provide quality control support for information technology systems developed internally, procured, or customized; understand different categories and expectations of testing; understand module integration and validation; respond, diagnose, and resolve quality control related problems; review requirements, design, test, and implement specifications, and other life cycle deliverables to create quality reports; develop, document, and implement quality control processes and procedures; use decision analysis tools and techniques; work with vendors relating to quality of deliverables; plan and carry out a variety of assignments to meet business objectives under established guidelines; understand technical and business complexities relating to quality across related modules; assist with the application of information technology best practices for quality assurance for an information technology organization; develop quality assurance policies, practices, processes, or procedures; provide quality assurance support for information technology systems developed internally, procured, or customized; use analytical methods to assist with the development of a solution for a quality-related problem; use decision-making methods or models; analyze and design a quality metrics program including reports; conduct and document lessons learned or other post mortem reviews; plan and the perform a variety of assignments to meet business objectives under established guidelines; understand and apply technical and business complexities relating to quality across related modules; analyze current and up-coming trends in information technology that impact quality; use independent judgment and exercise discretion; problem solve; prioritize and multi-task; communicate clearly and concisely, both verbally and in writing; establish and maintain effective working relationships with those contacted in the course of work; work independently and in a team environment; and operate current office equipment including computers and supporting applications.
PHYSICAL DEMANDS and WORK ENVIRONMENT
The physical demands and work environment characteristics described here are representative of those that must be met or may be encountered by an employee to successfully perform the job duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job duties.
Physical Demands: The work requires some physical exertion such as long periods of standing; walking over rough, uneven, or rocky surfaces; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as personal computers and record boxes. The work may require specific, but common, physical characteristics and abilities such as above-average agility and dexterity.
Work Environment: The work involves moderate risks or discomforts that require special safety precautions, e.g., working around moving parts, carts, or machines, or irritant chemicals; etc. Employees may be required to use protective clothing or gear such as masks, gowns, coats, boots, goggles, gloves, or shields.
JOB RELATED SELECTION CRITERIA
* 35% Technical knowledge/skills
* 25% Job Preparation (education, experience, and training relevant to the position)
* 15% Teamwork
* 15% Written Communication
* 10% Oral Communication
100% Total
Benefits:
* Competitive compensation
* Excellent medical, dental, life, vision and retirement plans, including pension plan and 401k (with matching contribution), tuition reimbursement, and more
* Training and advancement opportunities
* On-site fitness center
* Excellent working environment
* Hub of public transportation: rail, subway, buses and taxis
* Public transportation reimbursements and van pools
This job announcement has been designed to indicate the general nature and level of work being performed by employees in this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. To receive a copy of the complete job description, please send an email to [email protected]
Reasonable accommodation for people with disabilities may be requested by calling (213) 217-7738 at least 5 working days in advance of the scheduled examination date(s).
For more information on MWD benefits, please use the following link: http://www.mwdh2o.com/PDF_Careers/benefits.pdf
MWD is a Federal and State EO employer - Veterans/Disabled and other protected categories.
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