Senior IT Application Support Analyst (Manufacturing) (305907-570) - Benjamin Moore - Flanders, NJ - EXPIRED

Posted on: 07-13-2015 in Flanders, NJ

This is an archive of an expired job.

Job Information:

Company: Benjamin Moore

Specific Information Technology responsibilities include but are not limited to the following: supporting day-to-day 7X24hr operation of manufacturing automation applications and systems; monitoring systems to ensure smooth operations adhering to standards and policies; maintaining application availability, documenting and implementing automated scripts and reports. Supporting users in the operation of various HMI applications.

• Provide daily support with resolution of escalated tickets and act as liaison to manufacturing, engineering department, and IT infrastructure to ensure issues are resolved in timely manner
• Provides on-going application support of plant automation systems, diagnose and solve software problems serving as a liaison between business department and software provider, including troubleshooting SCADA and HMI applications
• Provide initial and ongoing training on designated system and software programs to colleagues
• Provide project support by actively engaging in assigned tasks to ensure timely completion
• Coordinate with application provider to successfully deploy software releases for testing and production environments while adhering to accepted system development lifecycles
• Strong troubleshooting and problem solving skills required, ability to work individually or within a group
• Strong knowledge of GE Cimplicity, Rockwell Automation, or Wonderware / Inbatch recipe and other automations applications
• Test new software and make solutions recommendations to manufacturing and IT management.
• Coordinate and maintain software patch levels including testing up to and including UAT and FAT (Factory Acceptance Testing)
• Oversees all application maintenance and upgrades to manufacturing systems
• Experience in WAN, LAN, wireless based computing environments. Demonstrated knowledge and ability to support an industrial plant automation environment
• Strong professional presence, good customer service skills and business acumen
• Experienced in hardware and software solutions for hazardous classified environment systems in a manufacturing setting including design, testing and implementation
• Strong technical documentation background required, including document management and version control
• Ability to quickly receive and process information and make appropriate decisions
• Ability to manage workload and multitask in a process manufacturing environment

Required Experience

• Bachelor’s degree in IT or 4 year equivalent work experience
• Minimum of 5 years demonstrated experience in application support related to manufacturing automation
• Knowledge of VM management configurations and virtual computing environments
• Working database knowledge including the ability to update tables in (MSSQL, MySQL,)
• Strong knowledge of all Microsoft Office/Windows applications, including Visio, Project, and SharePoint
• Detailed understanding of operating systems related to industrial controls
• Experienced in integration of enterprise applications
• Knowledge of manufacturing automation processes and products strongly preferred
• Experience in planning and execution of enterprise based plant automation networked solutions in the Information Technology field with the ability to design, install and maintain GE and/or Rockwell based automation systems in a manufacturing environment
• Experience with programmable logic controllers (PLC) is a plus
• ITIL foundation practices, certification is a plus
• Excellent communication skills, both oral and written

Up to 20% travel may be required

We are an Equal Opportunity Employer F/M/D/V

SYSTEM ACCESSIBILITY STATEMENT:

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