Program Analyst - SV-0343-H/I - Transportation Security Administration - Arlington, Virginia - EXPIRED

This Program Analyst position is located in the Collaborative Strategies Section, Workforce Engagement Branch, Workforce Engagement and Development Division, within the Office of Training and Workforce Engagement (OTWE), Transportation Security Administration (TSA), Department of Homeland Security (DHS). You will be assisting the Section Chief of Collaborative Strategies, to collect and analyze input from the TSA workforce and contribute to developing and implementing programs to address employee issues and concerns. Typical duties include, but are not limited to:

• Facilitating group discussions, analyzing and interpreting workforce data, and implementing organizational change and improvement programs that promote high levels of employee engagement, job satisfaction and morale.
• Researching best practices and recommending strategies for integrating internal and external practices into TSA employee engagement approaches.
• Leading and facilitating group discussion related to group dynamics, team building, organizational development, problem solving, decision making and conflict management.
• Supporting employee engagement efforts, including administering employee surveys and facilitating group discussions, analyzing workforce data, identifying trends, and recommending solutions that will help address employee issues and concerns and enhance employee engagement throughout TSA.
• Preparing a variety of formal and informal reports that address complex, multi-functional issues, analytical approaches used, comprehensive findings, and implementable recommendations to improve functions, operations, and performance.
• Analyzing and evaluating continuous and complex changes in program plans and funding for employee engagement programs, identifies the effect of changes on program milestones.
• Formulating and presenting sound recommendations to senior leadership for appropriate action when concerns arise.

To qualify for the SV-H Pay Band (equivalent to GS-12), you must have one year of specialized experience at the SV-G Pay Band or GS-11 in the Federal service or equivalent experience in the private sector. Specialized experience is defined as experience that has equipped you with the particular knowledge, skills and abilities to successfully perform the duties of the position. Such experience includes applying qualitative and quantitative analytical and evaluation methods and techniques (e.g., focus groups, employee surveys) to identify and implement recommendations to improve functions, operations and performance.

To qualify for the SV-I Pay Band (equivalent to GS-13), you must have one year of specialized experience at the SV-H Pay Band or GS-12 in the Federal service or equivalent experience in the private sector. Specialized experience is defined as experience that has equipped you with the particular knowledge, skills and abilities to successfully perform the duties of the position. Such experience includes applying qualitative and quantitative analytical and evaluation methods and techniques (e.g., focus groups, employee surveys) to identify and implement recommendations to improve functions, operations and performance; AND experience planning, scheduling and leading group discussions or studies to evaluate the effectiveness and efficiency of employee engagement programs.


National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

NOTE: Credit for experience is given based on a 40-hour workweek. Part-time experience is credited on a part-time ratio, i.e., working 20 hours per week for two months equals one month of experience. No additional credit is given for overtime.

You must meet the qualification requirements for this position no later than the closing date of the vacancy announcement.

HOW YOU WILL BE EVALUATED:

You will be evaluated based on a comparison of the position requirements against the quality and extent of the experience and/or related education as reflected in your resume and supporting documentation. You are encouraged to ensure work experiences clearly show possession of the competencies required for this position. We will compare your resume and supporting documentation to your responses on the assessment questionnaire. If, after reviewing your resume and any supporting documentation, a determination is made that you have rated yourself higher than is supported by your application materials, your category placement may be adjusted and/or you may be excluded from consideration for this job.

When completing the assessment questionnaire for this position, you will be prompted to elect if you wish for your application to be considered as External (where Veterans’ Preference applies), as Status (current or former Federal Employees), and/or Internal to TSA as a current permanent or competitive temporary employee. At that time, please select the answer(s) that apply to you and your application to this position.

Candidates will be rated and ranked using Category Grouping procedures. Under Category Grouping, candidates will be rated and ranked into one of three categories:

Best Qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors and are highly proficient in all requirements of the job and can perform effectively in the position;

Well Qualified - applicants possessing experience that exceed the minimum qualifications of the position including all selective factors and are proficient in most of the requirements of the job; and

Qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors and are proficient in some, but not all of the requirements of the job.
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