Executive Assistant - HR Administrator Resume

Posted on: 2013-12-03

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QUALIFICATIONS

Versatile and innovative leader with eight years of experience in Business Operations, Project and Customer Management.
Ability to adapt quickly to new challenges, efficiently manage multiple projects, identify and analyze critical issues, and implement effective solutions in multicultural and multinational environments.
Works well independently and as a part of a team.
Proficient in MS Outlook, Word, Excel, and PowerPoint

WORK EXPERIENCE

Proven Pharmaceuticals | Palmetto Bay, FL

Executive Assistant to CEO - HR Administrator [October – Present]

Functions as liaison between CEO, management and various departments to facilitate smooth daily company operations.
Maintains an updated and accurate calendar as well as schedules appointments and office meetings as requested.
Executes all payroll responsibilities, benefit administration, HR and employee administration
Prepares correspondence accurately from dictation and other provided information using a word processor.
Performs computer backup on a daily basis including extensive internet research.
Screens telephone calls and incoming mail at the executive level and responds promptly to incoming correspondence as appropriate.
Coordinates and prepares a budget for all marketing, public relation and advertising efforts.
Creates and maintains master forms designed to enhance efficient office operations by applying knowledge of software applications.

Diagnostic Laboratories and Radiology Service | Burbank, CA

Field Operations Administrative Assistant [November – August ]

Executive support to Field Operations Department including running designated statistical reports for management and manipulating data using Microsoft Excel.
Detailed diary coordination including travel arrangements, and organizing, attending meetings and preparing minutes.
Relieving management of administrative detail and composing correspondence and memos.
Managed legal documents ensuring they were in line with state and federal regulations.
Developed electronic filing system.
In charge of staff incentive program and updating billing systems.

Diagnostic Laboratories and Radiology Service Burbank | CA

Field Operations Customer Service Supervisor [November – November ]

Responsible for training a new call center in Northern California and established new procedures in Southern California.
Managed legal documents ensuring they were in line with state and federal regulations and protocols.
Managed a team of staff.
Responsible for creating and implementing new staff training programs and incentives.
Ran designated statistical reports for senior management.
Analyzed trends and implemented improvements within the department.
Provided clerical, technical and administrative assistance by monitoring and preparing investigative and statistical reports.

Harmoni Healthcare | London, UK

Patient Services Supervisor [August – July ]

Oversaw all administrative procedures, prepared correspondence and reports and coordinated with other managers.
Developed reporting mechanisms for the Senior Management Team and assisted the Director with paperwork required by the legal team.
Supervised daily running of the office including staff reviews, appraisals and training and compiled investigative reports.
Approved all work carried out by team before submission to the Managing Director.

Zarak Group | London, UK

Office and Customer Administrator [May – May ]

Delivered efficient customer service and detailed data entry.
Collaborated with other agencies to ensure policies and procedures were adhered.
Compiled periodic and special reports such as Quarterly Progress Reports.

EDUCATION

(phone hidden) Manchester University Manchester, UK

Bachelors of Arts Honors in Communications

References Available Upon Request