Women's Job List

Administrative Asst Resume


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Resume:


PATRICIA WILSON


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P.O. BOX  
ORANGE,NJ


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SKILLS   ­


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Able to build strong customer relationships, exceptional customer service skills, presentation, awareness and understanding of product. MS Word XP, Excel XP, PowerPoint XP, Access XP,  Raiser’s Edge & , Adobe Acrobat, Lotus Notes


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EMPLOYMENT

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Administrative Assistant                                                                        March - Present

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Office Team,                                                                                            Parsippany, NJ

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Temporary assignments at the following : Autistic School, Appliance Company, NBA, Law Firm, Wells Fargo


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&#;Completed research for special projects.                                                                          &#;Performed general clerical duties -photocopy, faxed, mailing, and filed.                             &#;Maintain hard copy and electronic filing system.                                                                         &#;Sign for and distributed UPS/Fed Ex packages and incoming USPS mail.


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Administrative Assistant                                                                          Nov - Dec

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Maxium Agency (Blue Cross & Blue Shield)                                            Jersey City, NJ

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&#;Provide support for the management.                                                                                                                  &#;Created spreadsheets                                                                                                                   &#;Answered phones and transferred to the staff members.                                                 &#;Completed research for claims to be processed.


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SECRETARY                                                                                               Oct - July

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Seton Hall University          ,                                                                                South Orange, NJ

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&#;Provide support for the management , including oversee work-  study students,           


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&#;File management, scheduling/arranging meetings, and ordering office supplies                          &#;Organize calendar management, meeting planning.                                                                      &#; Handle high degree of personal and confidential information. Assist direct mail programs, student and volunteer phonations, and personal solicitations for over , alumni, friends and parents of the University.


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SALES & CUSTOMER SERVICE REPRESENTATIVE                                Aug - July

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Kenneth Cole Inc.,                                                                                    Secaucus, NJ                                                                                                                                                

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&#;Assist customers in the selection of products, pricing, availability and alternate product selection. &#;Place orders and resolve pricing situations                                                                                     &#; Refer customers to other internal/external resources when the need arises.                                                &#; Work effectively with others in a team based environment to accomplish company goals .  


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Customer Service Representative                                                     Aug – Dec

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Tiffany & Company Inc.,                                                                          Parsippany, NJ

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&#;Handled large volume of customer orders for products purchased assisted customers with complaints and bill adjustments                                                                                              &#;Analyzed and researched internal/external customer issues.


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Customer Service Representative                                                     July – July


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Trust Company of New Jersey,                                                         Jersey City, NJ


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&#;Promoted good customer relations.                                                                                             &#;Act with confidence by answering or finding the answers to customer issues.                                 &#;Maintain a personal balancing record, correct outages and to enlist help as needed for more difficult errors.  .


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VOLUNTEER


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Girl Scouts: Site Leader for YWCA-Girl ScoutsOrange,NJ & Leader for Ventures Troop:Paramus,NJ


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First in Orange: Vice President/Youth Advisor.


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NYC Road Runners Club- (Host for the NYC Marathon) - Marshall, First Aid & Family Reunion Assistant.


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ORGANIZATION


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First inOrangeBoard Member


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RenaissanceMiddle SchoolPTA Member.


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EDUCATION

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           Seton Hall University, South Orange, NJ


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           Communications                                                           


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Essex County College, Newark, NJ.


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MS Word & Excel Courses                                                


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Hudson County Community College, Jersey City, NJ.


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Data Processing                                                                 


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REFERENCES ARE AVAILABLE UPON REQUEST.