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Location Manager Resume


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Resume:


VALERIE LERMAN-GREENE


 


EXPERIENCE


 


April – Present: Location Manager, Chicago, Illinois (Part-Time)


Polystar International, Manila, Philippines



  • Utilize Internet resources to research and purchase products for travel and home use, books, professional articles, and DVDs, for shipping overseas.

  • Payables and receivables.

  • Problem-solving.

  • Correspondence and updates to home office.


March – Sept : Customer Service Representative (Temporary/Contract)


CCH/Wolters Kluwer, Chicago, Illinois



  • Provided user support, including level one tech support, to legal and tax professionals for research-based Internet platform.


Dec – March : Bookkeeper (Part-Time)


/ HVAC, Skokie, Illinois



  • Payables.

  • Receivables.

  • Bank reconciliations.

  • Vendor relations.

  • Reorganization of filing system.

  • Collections.


April – July : Office Manager (Part-Time)


CABKA North America, Evanston, Illinois



  • Processed payables and receivables, and ensured flow of daily updates to parent company in Germany.

  • Liaison to vendors and suppliers.

  • Problem-solving.

  • Collections.

  • Customer service.


Jan – Feb : Office Manager


Airflow Heating and Air Conditioning, Skokie, Illinois



  • Achieved resolution of four months of unreconciled bank and credit card statements in seven weeks.

  • Payables, receivables, collections, payroll and vendor relations.

  • Created and submitted waivers, draws, and certificates of insurance.

  • Rewrote customer-oriented form letters, and reformatted for professional consistency.

  • Customer service.

  • Dispatched technicians to job sites, and maintained open job log.

  • Supervised, hired, and terminated support staff.

  • Purchased office supplies.

  • Reorganized filing system.


June – July : Administrative Assistant (Part-Time)


The Alter Group, Lincolnwood, Illinois



  • Assisted departmental vice president with project management, proposals, and reports.

  • Travel arrangements and correspondence.

  • Maintained weekly departmental calendar of appointments and events.

  • Reorganized blueprint archives.


Sept – April : Secretary


Hessel and Associates, Northbrook, Illinois



  • Finalized and assembled customized pension plan documents.

  • Assisted three plan administrators and actuary with monthly and annual reports, IRS filings and correspondence.

  • Updated and maintained customer database.

  • Designed and produced quarterly newsletters and periodic marketing pieces.

  • Trained new receptionist.


Dec – Sept : Office Manager


Collins Consulting, Bannockburn, Illinois



  • Receivables, collections, and aging reports.

  • Edited and reformatted consultant resumes.

  • Responsible for petty cash and purchasing office supplies.

  • Trained and supervised temporary office staff.


Jan – Nov : Office Manager


Eagle Technical Sales, Rolling Meadows, Illinois



  • Customer service and order processing.

  • Maintained smooth interaction between customers and sales staff, and between sales staff and manufacturers.

  • Assisted sales staff with weekly call reports, correspondence, and annual trade show facilitation.

  • Travel arrangements.


EDUCATION


 


– BA in Management, Columbia College Chicago, Chicago, IL


VOLUNTEER WORK


 


Council for Jewish Elderly: on-call special event photographer; in negotiation for teaching classes in photography, movement, and creative writing.


 


Literacy Works/Howard Area Community Center: tutoring in ABE, and possibly ESL and basic computer skills.


 


Over The Rainbow Association: on-call special event photographer; on-call administrative assistant to Director of Finance.


 


ADDITIONAL INFORMATION


 


Outstanding verbal and written communication skills.  Extremely detail-oriented and organized. Computer skills: QuickBooks, Yardi, MS Office Suite, Internet research, Service CEO.  Notary Public.