Tuition Assistance Administrator Resume
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Resume:
BAE SYSTEMS
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Tuition Assistance Administrator, McLean, VA
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/-Present
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Review & process tuition loan and reimbursement requests for a company of , employees. Manage administrative duties of support staff. Administer process updates. Enforce policy compliance. Edit policy. Edit tuition form. Approve program of study. Approve course changes. Set up payroll deductions. Handle tuition repayments. Maintain employee records & payouts. Report repayment obligation for termed employees. Execute grade submission. Resolve employee inquiries & issues. Inform employees of yearly balance. Manage tuition announcements. Established internal database & filing system to increase tracking efficiency. Created checklist for auditing tuition submissions. Developed employee checklist to ensure compliance. Instituted audit process.
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WASHINGTON SPORTS & ENTERTAINMENT
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Benefits Coordinator, Washington, DC
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Processed monthly insurance bills. Reconciled bills monthly. Collected payment from accounting. Verified employee coverage. Added & deleted coverage. Resolved billing discrepancies. Processed Health care & Dependent care spending reimbursement. Handled employee verification. Answered routine employee questions. Updated employee information.
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WOMEN HEART
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Office Manager, Washington, DC
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Accounting: Processed credit card transactions & refunds. Managed incoming checks & petty cash. Made weekly deposits. Approved bills. Coded bills & invoices. Prepared customer invoices. Corrected vendor-billing errors. Entered sales orders into QuickBooks. Prepared receipts for tax-deductible donations. Handled check authentication inquiries from banks.
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HR: Initiated health care & direct deposit for new hires. Worked with health care broker to resolve employee enrollment & termination issues.
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Office Management: Supervised interns. Created & updated office procedures. Prepared & shipped online store orders. Maintained online store records Maintained store inventory. Determined product pricing. Handled shipment of educational material to WomenHeart conferences, support network, patients, healthcare professionals & students. Handled local Health Conferences by submitting registration, shipping materials to site & securing staff for WomenHeart booth. Maintained educational material inventory. Subscribed new members. Preserved vendor relationships & updated as needed to continue to alleviate expenses. Maintained backup of QuickBooks & company server.
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CATHOLIC UNIVERSITY
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Office Manager, Washington, DC
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Ran the main office of the Drama Department. Supervised student employees. Processed timesheets & submitted to payroll. Handled parent & student inquiries. Assisted students with registering for courses & correcting transcript errors. Updated online course schedules. Managed purchasing. Maintained building upkeep. Approved class consent requests. Scheduled prospective student visits. Retained student records. Disseminated department information regarding degree programs and season productions.
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THOMSON FINANCIAL
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Project Coordinator, New York, NY
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Supervised interns. Planned, scheduled & managed projects to completion. Managed client site disconnects. Disconnected site circuits. Scheduled de-installation of equipment. Coordinated & met deadlines for client rush orders. Facilitated technician & client conference calls. Expedited client & internal requests to create new offices, servers & routers. Handled client conversions. Maintained & distributed licenses for production servers. Tracked progress of staff projects. Prepared status reports. Trained new hires. Edited department business correspondence. Created & managed department forms. Handled department hotline phone calls. Researched & resolved inconsistent production database information. Generated monthly database reports. Re-evaluated project procedures & executed necessary changes.
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Education
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College of Southern Maryland, Associates in Spanish
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Syracuse University
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Skills Microsoft Office Suite, Microsoft Outlook Forms via InfoPath, Adobe Photoshop,
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Adobe Illustrator, QuickBooks, Maximo, PeopleSoft, Deltek, Cognos, Basic Web Design, PC, MAC
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