Department coordinator Resume
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Resume:
CAREER SUMMARY
Seasoned Administrative / Customer Service Professional with over years of full commitment to providing the highest possible standards of administrative and customer service and support. Eight years of experience in bookkeeping and accounting functions. Conscientious and detail oriented with excellent communication and organizational skills. Analytical problem solver able to anticipate issues and create new systems that streamline operations, resolves concerns, and improves efficiency. A dedicated team player that enjoys learning new processes and working in a challenging environment.
Key skills include:
* World Class Customer Service
* Accounting / Bookkeeping
* Multi-Tasking
* Detailed Oriented
* Problem Solving
* Data Entry
* Team Player
* Excellent Communication Skills
* Great Work Ethic
* MS Office Certification
PROFESSIONAL EXPERIENCE
Cleveland Clinic Health System, Cleveland, OH
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One of America’s top hospitals and medical research center.
Department Coordinator (Taussig Cancer Institute)
Accountable for managing the Patient Resource Center within the Taussig Cancer Institute.
* Ordered literature as a result of all cancer related
information.
* Maintained data for the Department of Hematology / Oncology.
* Provided meeting minutes for both Quality and Compliance once a month.
* Handled other projects as assigned.
Patient Registrar - Patient Access Services (PAS)
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Registered patients in an efficient and timely manner, those
being admitted and via ER.
* Maintained charts for next day surgeries.
* Entered patient data (demographics and insurance) into system for billing purposes.
* Gathered patient information during room alones for patients
that came via hospital transfer.
* Verified patient insurance coverage.
Account Representative III – Patient Financial Services (PFS)
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Entered correspondence data (batches) for productivity.
* Entered patient adjustments for proper payment, transfers,
and deductible information into both the Florida system (Rumba) and Cleveland (Signature Gold).
* Worked on special projects as assigned.
Loan Protector Insurance Services, Solon, OH
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Help loan servicers more effectively manage their insurance,
escrow, and verification processes.
Quality Assurance Technician
Responsible for resolving all client reported issues / problems.
* Deleted bad policies, merged policies and collaterals.
* Reviewed exception items in UTU / UTL queues.
* Inspected documents that were unable to be updated due to
missing information or unacceptable forms.
* Generated duplicate policy reports.
Karamu House, Inc., Cleveland, OH
A place where people can learn about and experience multicultural arts and foster an awareness of cultural diversity.
Accounting Clerk - Early Childhood Development Center
Maintained records of financial transactions of the organization
as directed.
* Collected and verified details of financial transactions such
as check vouchers, purchase order requisition, and cash receipts.
* Prepared and made daily bank deposits.
* Prepared invoices from / to clients, creditors, and maintained
appropriate records.
Ralph Tyler Consulting / Engineering, Cleveland, OH
-
Multi-culturally staffed architectural, engineering & program
management firm.
Administrative Assistant - Cleveland Hopkins Airport Expansion
Provided administrative support to approximately office and
field staff.
* Managed and coordinated all special events.
* Scheduled prime, subcontractor, and airport meetings three
weeks in advance.
* Ordered supplies and materials for airport expansion project.
Cuyahoga County Juvenile Court, Cleveland, OH
County Court System Senior Account Clerk (Fiscal)
Maintained books and ledgers to record payment and disbursements of monies within the cashier’s office.
* Researched orders, reviewed files, and detected discrepancies
to ensure accuracy of disbursements in restitution cases.
* Issued checks to county and state sub-accounts.
* Processed vouchers and requests for travel and expense
reimbursement.
* Investigated and responded to inquiries regarding status of
budget, account balances, and invoices.
* Organized and maintained at least juvenile placement
facility files.
EDUCATION
Pursuing Associates of Arts (AA) Degree in Business Management
Expected graduation date May,
Cuyahoga Community College, Cleveland, OH
PC Specialist Certification
Microsoft Office Certification
JPC Computer Learning Center, Cleveland, OH
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