Evelyn Cabán

521 24^th Ave. N.E.

Naples, FL 34120

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http://www.linkedin.com/pub/evelyn-caban/20/657/979

Objective                     Obtain a challenging position that will utilize my proven   

                                         communication skills

Summary

• Drives revenues challenging and inspiring self and peers to exceed expectations


• Establishes stretch goals and will not settle for “sufficient” performance


• Clarifies purpose and importance, stressing major points and following a logical sequence


• Thinks out of the box and challenges the status quo; consistently seeks to identify how thinks could be improved


• Acts as a catalyst for new or risky initiatives

Education

Masters Degree in Business Administration

Hodges University, Naples, FL.

Concentration in Marketing; graduated Cum Laude, recipient of the Local employer scholarship

2003

B.S. Degree in Management

Hodges University, Naples, FL

Concentration in Executive Management; Dean’s list all semesters, graduated Magna laude

Pre-Nursing Courses completed

University of Washington, Seattle, WA

Anatomy and Physiology I & II, Human Development, Microbiology, Biology, General Chemistry, Statistics

2001

1992

Career History & Accomplishments

General Manager, Boston Market Inc.

• Improved catering sales to 24% in 5 months by knowledge  of the geographic assigned delivery market and introducing our  products and services business to business


• Demonstrates success in creating and implementing local unit marketing campaigns


• Proven track record of passionate customer service – ability to develop team and assistant managers and hourly shift managers to deliver legendary guest service experiences every day

2009-present

General Manager, Starbucks Coffee Company

• Improved store sales by 58% and customer count by  62% in 12 months in a down economy


• Reduced operational cost by 27%


• 113 out of 311 beat budget sales by +10%. Exceeded budget by 49.1%

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Branch Sales Manager, Exit Charde Realty

• Multi-million dollar achiever


• Recruited over 70 new sales agents in 24 months


• Implemented training curriculum for new agents


• Increased market share by 30%

Central Staffing Coordinator, Naples Community Hospital

• Established an incentive program for nurses to improve hospital staffing levels


• Reduced turnover by 28%


• Improved patient’s satisfaction by 32%

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Memberships, Training & Affiliations

• Broker-Owner training in Toronto, Canada


• Member of the National Association of REALTORS(NAR)


• Graduate Real Estate Institute (GRI)-I completed


• Member of the Naples Area Board of REALTORS(NABOR)


• Member of the International Consortium of Real Estate Associations(ICREA)


• Member of the Certified International Property Specialist Network (CIPS)


• Increasing Human Effectiveness Certification


• Certified Classroom Certification


• Member of The National Association of Hispanic Real Estate Professionals (NAHREP) and Compliance Officer of the Board of Director

Other Skills        

• Bilingual(English/Spanish)