General Manager Resume
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Name:

Evelyn

Location:

US-Florida-Ft. Myers/Naples

Experience:

Willing to Relocate:

Willing to Travel:

Most Recent Job Title:

General Manager

Personal Website:

Objective:

Obtain a challenging position that will utilize my proven communication skills

Resume Text:






































































Evelyn Cabán


521 24th Ave. N.E.


Naples, FL 34120



Number Hidden



Address Hidden


http://www.linkedin.com/pub/evelyn-caban/20/657/979


 


Objective                     Obtain a challenging position that will utilize my proven   


                                         communication skills


 



 



Summary




  • Drives revenues challenging and inspiring self and peers to exceed expectations

  • Establishes stretch goals and will not settle for “sufficient” performance

  • Clarifies purpose and importance, stressing major points and following a logical sequence

  • Thinks out of the box and challenges the status quo; consistently seeks to identify how thinks could be improved

  • Acts as a catalyst for new or risky initiatives



Education



Masters Degree in Business Administration


Hodges University, Naples, FL.


Concentration in Marketing; graduated Cum Laude, recipient of the Local employer scholarship


 



2003



 



B.S. Degree in Management


Hodges University, Naples, FL


Concentration in Executive Management; Dean’s list all semesters, graduated Magna laude


 


Pre-Nursing Courses completed


University of Washington, Seattle, WA


Anatomy and Physiology I & II, Human Development, Microbiology, Biology, General Chemistry, Statistics


 



2001


 


 


 


1992



 



 



 



Career History & Accomplishments



 



 


General Manager, Boston Market Inc.



  • Improved catering sales to 24% in 5 months by knowledge  of the geographic assigned delivery market and introducing our  products and services business to business

  • Demonstrates success in creating and implementing local unit marketing campaigns

  • Proven track record of passionate customer service – ability to develop team and assistant managers and hourly shift managers to deliver legendary guest service experiences every day



2009-present



 



 


General Manager, Starbucks Coffee Company



  • Improved store sales by 58% and customer count by  62% in 12 months in a down economy

  • Reduced operational cost by 27%

  • 113 out of 311 beat budget sales by +10%. Exceeded budget by 49.1%



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Branch Sales Manager, Exit Charde Realty



  • Multi-million dollar achiever

  • Recruited over 70 new sales agents in 24 months

  • Implemented training curriculum for new agents

  • Increased market share by 30%


 


Central Staffing Coordinator, Naples Community Hospital



  • Established an incentive program for nurses to improve hospital staffing levels

  • Reduced turnover by 28%

  • Improved patient’s satisfaction by 32%


 


 


 


 



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Memberships, Training & Affiliations



 


 



 




  • Broker-Owner training in Toronto, Canada

  • Member of the National Association of REALTORS(NAR)

  • Graduate Real Estate Institute (GRI)-I completed

  • Member of the Naples Area Board of REALTORS(NABOR)

  • Member of the International Consortium of Real Estate Associations(ICREA)

  • Member of the Certified International Property Specialist Network (CIPS)

  • Increasing Human Effectiveness Certification

  • Certified Classroom Certification

  • Member of The National Association of Hispanic Real Estate Professionals (NAHREP) and Compliance Officer of the Board of Director


 


 


 



Other Skills        



  • Bilingual(English/Spanish)


 


 


 


 


 



 


 


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