Underwritting assitant Resume
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Resume:
Current : Bajaj Allianz General Insurance Co Ltd.
Duration : From -Mar- to till date
Designation : Team Leader - Underwriting & Operations.
Responsibilities : From June - till date
Handling Operation Division of Coimbatore Hub, with a
team of executives.
Underwriting Motor Ins. Business of DM South zone.
Maintaining all related MIS.
Monitoring Cover note and Customer wise balance Reconciliations.
Monitoring no of Endorsements Vs Policy issued and Providing Quality feedbacks to the team to maintain the six sigma level.
Maintaining TAT of policy issuance within benchmark.
Analyzing process and implementing changes, wherever required and resolving process issues coordinating with respective concerns.
Monitoring and Driving the Dispatch team.
From -Mar to June
Handled CSE’s of Health Outbound team, promoting health products of Bajaj.
Handling call escalations, and focusing on CC payments.
Setting Daily and Monthly targets.
Barging calls and giving feedbacks on sales pitch on weekly basis.
Analyzing Team’s performance based on Target achievement, Quality of call.
Formatting Daily sales report, Agent calling reports.
Recruitment and Training.
Previous : Godrej Upstream Pvt Ltd.
Designation : Customer Contact Executive.
Duration : July – Jan
Responsibilities : Handling the customer’s issues on services of Godrej –Appliances, Industrial products and Xerox products and registering service request in the Baan software. (Inbound).
Processing Annual maintenance contracts by booking and creating contract numbers and terms in Bann software.
Reporting to Accountant of Godrej on total contracts booked on daily and monthly basis.
Escalating the important customer’s detail to higher level, by preparing Escalation Reports.
Preparing all related MIS.
Taking charge of the team in absence of Team leader.
Achievement : Rewarded by Godrej & Boyce Company Ltd for the
Meritorious Performance – times.
Awarded by Bajaj Allianz General insurance company ltd for the Excellency in performance.
Education Qualification : MBA - Banking and finance – %
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B.sc - Computer Science – %
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Diploma – Electronics & communication – %
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Technical : Type Writing Junior grade.
Computer Skills : Ms – Word, Excel, Power point, Access, C.
Personal Profile
Husband name : R.Rajasekaran
Age & Date of Birth : Yrs, ..
Passport No : H
Languages Known Speak : English, Hindi, Tamil and Telugu.
Read & write : English, Hindi and Tamil.
Current Drawn Salary : Rs. . Lakhs P.A.
Expected Salary : Rs. . Lakhs P.A.
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