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Syretta
US
Therapeutic Support Service Worker
February 5, 2010
Syretta Jefferson
5630 Hazel Avenue
Philadelphia, PA 19143
Dear Human Resources Manager:
I am a highly motivated and tech savvy Administrative Assistant, interested in a position that reflects the opportunity to apply my educational background and work experience.
I have the ability to create business correspondences, reports, and proposals, currently at a rate of 60 wpm. Integrating files for database management, calendar, and schedule maintenance are some of my attributes. Proficiency in Microsoft Office, Adobe, and Outlook highlight my skills. I am attentive to details and use time management to meet deadlines.
My educational achievements include a Bachelor degree in English Literature, from Saint Joseph\'s University in January 2008. I have also earned an Associate’s in Arts degree in Elementary Education, from Community College of Philadelphia in May 2004.
I would appreciate the opportunity to set up an interview, at a suitable date and time. You can contact me at 215-921-3495 or syrettajefferson@verizon.net. Thank you in advance for your consideration, and I look forward to meeting with you.
Sincerely,
Syretta Jefferson
Enclosure [1]
SYRETTA JEFFERSON
5630 Hazel Avenue
Philadelphia, PA 19143
215-921-3495 home or 267-475-7143 cell
E-mail: syrettajefferson@verizon.net
OBJECTIVE
To obtain an entry-level position that utilizes my educational background and customer service skills.
EXPERIENCE
Therapeutic Services Support (TSS), Resources for Human Development (RHD), Inc.
Philadelphia, PA, 12/2008-3/2009
Assisted an individual student with educational, emotional, and/or mental barriers and helped student towards achieving educational and behavioral progress, within an educational setting.
Redirected student during learning and enrichment activities.
Worked with the behavioral case manager, director, and teacher as a team, in order to aid in student’s progress.
Consulted with parents, teacher, and case manager about student’s goals and implemented strategies to help obtain those goals.
Tracked student’s progress through observations, case notes, and daily notation of frequencies of behavior.
Clerk Typists II, Cheyney University of Pennsylvania, Office of Graduate Studies
Philadelphia, PA, 02/2008-05/2008
Retrieved, tracked, and reported student data using Power campus.
Created student notices outlining course objectives and program schedules.
Attended meetings, composed minutes, and summarized tasks.
Coordinated the distribution of faculty evaluations.
Directed students to the appropriate contact or academic advisor, assigned to assist in their education planning.
Executive Assistant/Education Coordinator, Junior Achievement of Delaware Valley, Inc.
Chester, PA, 07/2006-10/2006
Maintained the president’s calendar and scheduled appointments.
Coordinated meetings, verified schedules, prepared agendas, and arranged travel.
Created annual board report, using Adobe Publisher.
Formatted and processed financial documents, in Excel.
Processed checks and all other incoming financial contributions, using QuickBooks.
Renewed contracts, policies, and government files in accordance with procedures.
Administrative Assistant - Property Management, Project H.O.M.E.
Philadelphia, PA, 10/2005-04/2006
Created, scheduled, and coded building requests and generated reports, using TMA database.
Coordinated the repair and regular maintenance of company vehicles.
Contacted outside vendors for building maintenance and followed up on the status of service repairs.
Entered monthly utility expenses into Excel Spreadsheets, tracked utility costs, and reported trends.
Maintained and organized personnel, payroll, vehicle, and building files.
Composed letters, with a typing speed of 60 wpm, transcribed meeting minutes, formatted proposals, and executed contracts.
Administrative Assistant, Philadelphia Workforce Development Corporation
Philadelphia, PA, 01/2004-08/2005
Effectively stored and tracked staff training requests, using Access.
Compiled and analyzed numerical data, in order to generate graphical and charted documents, and contextual reports.
Created and processed Certificates of Continuing Education for completed trainings. Maintained staff training files.
Assisted with special projects of Organizational and Human Resources Development and front desk operations.
Receptionist/Administrative Assistant, PathwaysPA, Inc.
Holmes, PA, 07/2001-01/2004
Effectively operated a 40+-line switchboard dialer to transferred calls to appropriate contacts.
Accurately typed business letters and reports, and other marketing materials.
Maintained mailing lists, and distribution of quarterly newsletter and success reports.
Processed all incoming mail and financial statements.
Stored and tracked monetary contributions and in-kind donations, using Donor Perfect database.
Handled bookkeeping of grants, contracts, and contributions.
Calculated monthly totals of manual bookkeeping records.
EDUCATION
University of Phoenix, Online Campus
Masters of Arts in Education, Elementary Certification, Anticipated for June 2011
Saint Joseph’s University, Philadelphia, PA
Bachelor of Arts, English Literature, January 2008
Community College of Philadelphia, Philadelphia, PA
Associate of Arts, Elementary Education, May 2004
SKILLS
Microsoft Office 2003/2007 Word, Excel, Access, PowerPoint, and Publisher. Operate printer, copier, fax, scanner, and postal machinery. Other software programs include Outlook, QuickBooks, and Adobe. Type 60 words per minute.
VOLUNTEER ACTIVITIES & COMMUNITY OUTREACH
Community Ambassador, Campaign for Working Families
Philadelphia, PA, 10/2003-04/2007
Career development opportunity that marketed and promoted financial awareness programs and money saving services.
Provided customers with information regarding the options of having a portion of their saving into a checking, and Certificate of Deposits.
Discussed with tax clients IRS forms.
Distributed Earn Income Tax Credit information to residents and businesses, and informed the citywide Volunteer Income Tax Assistance (VITA) site locations.
Conducted presentation on Tax Credits and benefits, at parenting groups and community organizations.
PA Praxis I, Pre Teaching reading, writing, and math exam, 11/2006
PA Praxis II, Fundamentals of Teaching, Teaching Foundations, 11/2008 and Elementary Curriculum, Assessment, and Instruction, 04/2009
First Aid and CPR, Certification 12/2008
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