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Professional Administrative/Virtual Assistant Resume
Diane
US-North Carolina-Winston Salem
Co-owner/Corporate Secretary
Support position in a stimulating environment.
CAREER SUMMARYrnSelf-directed and highly efficient office and corporate manager. Expertise in communications and public relations. Strategic thinker with solid business acumen who can improve process and procedure. Enthusiastic learner and adept leader willing to assume responsibility for plans and projects.rnrnACCOMPLISHMENTSrn• Successful business owner and operatorrn• Over 10 years of management experience rn• Long-time liaison between senior management and external audiencesrn• Demonstrated record of producing measurable cost and productivity savingsrn• Proven public relations careerrn• Experience in printed communicationsrnrnEMPLOYMENT HISTORYrnCarolina Home Mortgage, Chapel Hill, NCrnCo-owner/Corporate Secretary, 1999-2009rnMaintained company accounts. Produced management and profitability reports. Analyzed data and made recommendations regarding new ventures. Developed company identity, and customer acquisition and retention programs. Assisted in day-to-day company operations.rnBlue Cross and Blue Shield of NC, Durham, NC, 1982-1995rnAdvertising Manager, 1990-1995rnServed as senior management representative in production of all company advertising and marketing communications campaigns. Coordinated intradepartmental strategic planning and budget process. Managed senior writer, two staff writers and support staff.rn• Improved relationships with field sales staff through formal and informal feedback sessions.rn• Proposed a toll-free number for consumer advertising that increased sales leads by 500 percent. Saved $8,000 in vendor fees by moving number internally.rnManager, Professional Relations, 1985-1989rnDeveloped and marketed contract arrangements to health care providers statewide. Managed data base staff.rn• Researched purchase of word processing package that saved the division $10,000 per year.rn• Cost justified new system for division files for annual cost savings of $15,000 and productivity gains.rn• Selected to market new managed care product by speaking at state employee gatherings.rnSenior Writer, Public Relations, 1983-1985rnSecretary, Media Relations and Government Affairs, 1982-1983rnFreelance Writer, UNC Business Magazine, Chapel Hill, NC, 1989-1990rnrnPROFICIENCIESrnMS Office, Intuit Quickbooks, Internet researchrnrnEDUCATIONrnB.A., English, The University of North Carolina at Chapel Hillrn
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