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LaToya
US-Virginia-Norfolk/Hampton Roads
Co-manager
To obtain a position with a growing organization that will allow me to use my educational and professional skill.
Summary
Highly dynamic, results-oriented, and professionally qualified individual with over 6 year of experience. Motivated, personable and outgoing individual who possesses management skills and expertise in supervision. Outstanding career achievement with talent for mastering retail technology. Driven and tactful with professionals and non-professionals on all levels. Superior performance as a team player and works well with others utilizing extensive industry experience and a reputation for delivering only the highest quality results to customers.
Profile Qualifications
Expertise in managing store operations and excellent customer service.
Strong ability to process and cash handling and monetary transactions.
Motivated self-starter who handles complaints and resolving customer issues in a timely manner.
Offered firm and sound management decisions on complicated company issues.
Professional Experience
July 2002— October 2009
Express
Chesapeake, VA
Co-manager
• Provides strong organizational leadership and active participation in store sales and business development that result in significant success in employee morale, productivity and sales.
• Fully responsible as Co-manager in attracting, hiring, training, and developing all levels of associates including cashiers and stock associates.
• Highly competent in assisting the store team in meeting all financial and statistical goals while managing individual Division of Responsibility.
• Identifies sales challenges and collaboratively shapes store solutions to meet challenges.
• Proficient and consistently achieves staffing objectives by recruiting and evaluating candidates.
Education
Degrees
2001-2005
Norfolk State University
Norfolk, VA
Bachelors of Arts in Political Science
Certifications
2005
Norfolk State University
Norfolk, VA
Paralegal Certification
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