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IT Project Manager, Implementation Management Resume
Paula
US-New Jersey-Central
Executive Assistant/Harassment Prevention Trainer
My career objective is to apply the skills that I have mastered in my 20 year career as an Executive Assistant and to apply my educational background in business administration to assist in the management and organization of an executive level office.
SUMMARY OF QUALIFICATIONS
Skilled and dedicated Executive Assistant with 20 years’ successful experience coordinating, planning, and supporting a senior level management team in the daily operational and administrative functions in both private industry and government.
Demonstrated capacity to provide comprehensive support for executive-level staff; excel at scheduling meetings, coordinating travel, and managing all essential tasks.
High degree of integrity and professionalism.
Excellent oral and written communication skills.
Adept at developing and maintaining administrative processes that reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.
Developed a harassment prevention training program and trained 22 employees including 2 supervisors and the Head of the Department.
Highly focused and results-oriented in supporting complex, deadline-driven operations; able to identify goals and priorities and resolve complex departmental issues.
Practical experience as an office coordinator with excellent interpersonal relationship skills, with tested ability to train and motivate others.
Proficient in Microsoft Office Suite (Word, Outlook, Excel, PowerPoint), Internet Explorer, AS400, and County Correction Information System (CCIS).
PROFESSIONAL EXPERIENCE
2004 to 2009
County of Mercer
Medical Services Department
Trenton, New Jersey
Executive Assistant/Harassment Prevention Trainer
Provided high-level administrative support to Administrative Director of Nurses.
Managed all activities for Medical Services Department by acting as staff and personal representative responsible for assisting in the execution of all department functions through implementation of policy and development, management, and control of plans, programs, and operations.
Mastered the ability to deal effectively with outside associates and employees of various departments.
Arranged all business meetings using Microsoft Outlook.
Comprehended, interpreted, and applied rules and regulations in accordance with established personnel procedures and policies.
Handled all confidential correspondences and created all spreadsheets and PowerPoint presentations.
Administered the reimbursement of inmate medical services accounting for $4,200,000 of $7,000,000 budget in 2009.
Prepared payroll for 30 employees.
Created and maintained extensive filing system for inmate medical bill, contracts, and employee medical records.
Interpreted and applied rules and regulations in applying Family Medical Leave Act and New Jersey Family Leave Act for employees.
Developed a harassment prevention training program and trained 22 employees including 2 Supervisors and the Head of the Department.
1992 to 2003
Reciprocal Management Corporation/PROPAC-MASS, Inc., Princeton, New Jersey
Executive Assistant
Managed all activities for the executive office.
Supervised and delegated suitable assignments to secretaries within the two companies.
Mastered the ability to deal effectively with outside associates and employees of various departments.
Arranged all domestic and international travel plans for executive office.
Scheduled all meetings for President and Executive Vice President using Microsoft Outlook.
Created all spreadsheets and PowerPoint presentations for the executive-level staff.
Handled all confidential correspondences for President, Executive Vice President and thirteen senior-level staff.
Comprehended, interpreted, and applied rules and regulations in accordance with established personnel procedures and policies for thirteen senior staff.
Created and maintained extensive filing system for up to six companies.
Assisted in the development of the employee handbook with the President.
Comprehended changes in employee handbook and applied them effectively to senior-level staff.
Administered accounts payable and accounts receivable for eight separate companies and personal accounts.
Increased staff morale by planning company events, including social.
1989 to 1992
New Jersey Citizens United Reciprocal Exchange, Princeton, New Jersey
Administrative Assistant
Provided administrative support to Vice President and Assistant General Counsel.
PROFESSIONAL DEVELOPMENT
Mercer County Community College – The Center for Training & Development
Harassment Prevention Training: Train the Trainer – June 2009
Professional Seminars:
How to Become a Better Communicator – April 2009
Managing Multiple Projects, Objectives and Deadlines – July 2008
The Indispensable Assistant – March 2007
The Administrative Assistants Conference – March 2006
Professional Association:
Society for Human Resource Management
EDUCATION
Rider University
Lawrenceville, New Jersey
Bachelor of Science in Business Administration Graduting: December 2009
Major: Management and Leadership
GPA: 3.62 Dean’s List
Mercer County Community College
West Windsor, New Jersey
Associate of Arts
Graduated: June 1990
Major: Business Administration
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