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IT Customer Service Representative Resume
Margaret
US-Indiana-Gary/Merrillville
10+ yrs
Medical Clerk
I have extensive office experience, including inventory management, client contact, sales order/data entry plus Accounts Receivable. I’m a detail-oriented team player who is also very capable of meeting deadlines working independently. I possess a high level of integrity and will treat your clients with respect and courtesy. I have learned many different computer software systems over the past years and was even instrumental in the conversion of several and am eager to share my experiences with others.
MARGARET KOSMALA
Dyer, Indiana 46311
EDUCATION : Med. Terminology & Health Unit Coordinator/Unit Secretary Certificates.
AWARDS: Chicago Fire Dept. Citizen’s Award - 1982
EXPERIENCE:
8/2009-Current ST. MARGARET MERCY HOSPITAL--Dyer Oncology, Volunteer (100+ Hrs.)
Pleasantly greeting incoming patients & adding them to office Queue in computer, pulling patient files & adding proper paperwork & labels, faxing, answering phones, obtaining medical supplies from various hospital departments.
1/2008-3/2009 DR. HARVEY BERLIN, Ophthalmologist--Chicago, Administrative Assistant
General office duties of scheduling appointments, filing & faxing. Data entry of medical records. Maintaining inventory of medical supplies.
4/2008-12/2008 MALONEY LUMBER-Chicago/Administrative Assistant
Taking verbal/faxed sales and work orders, and calculating accurate pricing. General office duties of correspondence, filing, faxing and telephone. Invoicing on MYOB Software, maintaining a daily balance of Accounts Receivable and reconciling payments. Preparing daily bank deposit.
7-10/2007 EDGE TECHNOLOGY--Chicago/Free Lance
Instrumental in set-up of the new FOX/ BIG TEN NETWORK, with heavy data entry necessary to meet deadline for successful launch of the TV station.
4-7/2007 CRAMER-KRASSELT--Chicago/Broadcast Traffic, Free Lance
Responsible for coordinating and sending TV and Radio commercial materials for Corona
Beer,Yellow Pages,Takeda and AirTran including data entry. Assisting Talent Payment
Coordinator for residuals payments on Excel.
4-11/2006 WLS-TV--Chicago/Traffic Dept., Free Lance
Instrumental in conversion of computer system, while successfully meeting deadline. Data
entry for Local/National Sales plus managing inventory and library.
1998 to 2005 PAX-TV--Chicago/Traffic Dept., Continuity Director
Active in successful set-up & launch of TV station, meeting Corporate deadline. Responsible for data entry of all TV commercials as well as back-up to Traffic Manager, maintaining excellent client contact and rapport. Effectively managing inventory in conjunction with sales teams, and assisting Accounts Receivable.
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