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IT Customer Service Representative Resume
Lisa
US-Indiana-Gary/Merrillville
Customer Service
to find a full time job with benefits
LISA DENEAUrn6919 W. 131ST PL.rnCEDAR LAKE, IN. 46303rn(219) 308-3120rnrnrnrnEMPLOYMENT HISTORYrnCENTER CHRYSLER DODGE JEEP: FEBUARY 2009 TO AUGUST 2009rnIn Business Development Center, I would call missed appointments; follow up calls, special order parts customers, service appointment reminders and people that haven’t been in for a while to get them back in.rnrnFIRST MIDWEST BANK: DECEMBER 2008 TO FEBUARY 2009rnAs a Teller, I cashed checks, made deposits, made withdrawals, made cashier checks, cash advances, savings bonds and safe deposit boxes. I was responsible for maintaining an exact and precise drawer calculating the currency before, during and after each shift.rnrnTHOMAS DODGE CHRYSLER JEEP: JULY 2004 TO DECEMBER 2007rnIn Customer Service, I assisted customers by answering telephone calls in a polite and courteous manner to set up service appointments and quote estimated cost of service and parts. I preformed follow-up calls to make sure they were satisfied with their services. As a cashier, I collected money for services performed, down payments, and parts. While in the corporate office I worked in the accounts payable department.rnrnMAJESTIC STAR CASINO: JUNE 2003 TO DECEMBER 2003rnAs a Cage Cashier, I accepted US Currency, checks and credit cards in exchange for poker chips. I was responsible for maintaining an exact and precise register calculating the currency before and after each shift.rnrnAMERICALL TELEMARKETING CORPORATION: APRIL 2002 TO JUNE 2003rnAs a Marketing Representative, I utilize a consumer data base created for many Fortune 500 companies such as J.C. Penney, Discover, Chase Manhattan Bank and many others to provide various sales promotions to general public. My communication skills implied with proper phone etiquette are tools I utilize to maintain my sales quota.rnrnCENTER CHRYSLER DODGE JEEPrn(219) 374-7171rnrnFIRST MIDWEST BANKrn(219) 853-3061rnrnTHOMAS DODGE CHRYSLER JEEPrn(219) 924-3000rnrnMAJESTIC STAR CASINOrn(800) 644-9692rnrnAMERICALL TELEMARKETING CORPORATIONrn(219) 322-0931rn
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