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INSTRUMENTAION AND CONTROLS ENGINEERS Resume
Samantha
US-Texas-Houston
10+ yrs
No
No
Customer Service Representative
A position with an established company that would apply customer service related skills of a business professional to achieve company objectives and operational growth.
SAMANTHA R.TUCHOLSKI
Post Office Box 311017
Houston, Texas 77231
713-987-4727
samantha_tucholski@hotmail.com
SUMMARY
A position with an established company that would apply the customer service knowledge, inter office and administrative skills of a business professional to achieve company objectives and operational growth.
AREA OF SPECIALTY
Familiarity with Microsoft Office, prompt in assisting consumers or clients in a friendly, professional manner
Job history in General Manager Duties, training, managing new employees, continual service to consumers as needed
Organized and efficient with data entry, office etiquette, multi line phone systems and filing
PROFESSIONAL EXPERIENCE
Customer Service
Eight years as a General Manager
Sustain excellent service, by suggesting options for making the most of shopping, dining or client experience
Aptitude in analyzing queries and consumer concerns and working out positive solutions
Proactive in establishing lasting business partnerships in addition to continuing trust based on effective service delivery and professionalism
Administration
Ability in front office organization, phone etiquette, log in sheet accountability, messages and inner office communication for staff
Knowledgeable in handling multiple line phone systems, client relations and office machine operations
On time with project deadlines
Respectful of staff, other employees and consumers or clients
Management
Confidently upheld operations on a daily basis, analyzed financial data and sales activities
Utilized learned consumer interaction skills on a daily basis
Effective in training and guiding new employees on job responsibilities and office functions
COMPUTER SKILLS
MS Office, Windows, Internet Explorer, Research
EMPLOYMENT HISTORY
File Clerk
Sacco’s Church Supply Company
Houston, Texas 2/08-2/08 (Contract)
Receptionist, Sales Associate
The Women’s Home Cottage Thrift Store
Houston, Texas 8/08-6/09 (Volunteer)
Server
Pei Wei Asian Diner
Houston, Texas 11/07-3/08
Server
I HOP
Houston, Texas 4/07-8/07
General Manager
99 Cent Store
Houston, Texas 7/97-11/04
EDUCATION
Great Mills High School
Great Mills, Maryland
Diploma
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