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Rita
US-Illinois-Chicago Northwest
Account Executive
My objective is to extensivly offer my expertise and explore new fields.
Rita Sverdlik\\r\\nE-mail: RSverdlik@yahoo.com\\r\\nCurrent Address: 3214 N. Carriage Way Dr. Arlington Hts, IL 60004 Cell: (847) 414-1340\\r\\n \\r\\n \\r\\nEDUCATION: DePaul University College of Communication Chicago, IL 2006-2008\\r\\n• Bachelor of Public Communication \\r\\n• Minor in Marketing \\r\\n• Fluent in Russian \\r\\n• GPA 3.7/4.0\\r\\n \\r\\n Harper Community College Palatine, IL 2001-2003\\r\\n• Associate in General Education \\r\\n• Cumulative GPA 3.6/4.0\\r\\n \\r\\n \\r\\nEXPERIENCE: Paylocity Arlington Heights, IL August 2008-Present\\r\\n Account Manager \\r\\n• Management of large clients. \\r\\n• Daily maintenance of system; customization, changes and regulatory updates. \\r\\n• Maximize efficiency to exceed client expectations \\r\\n• Communicating with other departments; completion of projects, requests, reports. \\r\\n• Modification to system and system operations. \\r\\n• Organize continuous plans for client satisfaction for continued profit and referral. \\r\\n• Daily problem solving plans. \\r\\n• Meeting deadlines upon requests via email, phone, and conference calls. \\r\\n• Daily communication with clients; CEO, CFO, Directors.\\r\\n• Manage 1 million+ revenue daily.\\r\\n \\r\\n\\r\\nElite Motors Inc Mundelein, IL September 2005-August 2008\\r\\nSales/ Customer Service /Finance\\r\\n• Consultation and sales of luxury automobiles, average unit cost of $35000 \\r\\n• Communicating with customers via phone, e-mail and in person to determine particular product needs\\r\\n• Continuously trained myself and others on specifications and selling points of new inventory \\r\\n• Attended to clients post sale needs \\r\\n• Handled and diffused situations arising from accidental product misrepresentations and defects\\r\\n• Determined clients needs to suggest most suited financing options\\r\\n• Build solid relationships to create return business \\r\\n• Verified contracts to assure error free paperwork \\r\\n• Negotiated financing and sales terms with customers and vendors\\r\\n\\r\\n\\r\\nIntergam Technologies Corporation Buffalo Grove, IL March 2003-August 2005\\r\\n Account Manager\\r\\n• Accounts payable. \\r\\n• Accounts Receivable. \\r\\n• Management of existing accounts. \\r\\n• Evaluating and analyzing the accounts. \\r\\n• Monthly meetings with whole staff for brainstorming on new ideas. \\r\\n• Client relations/investor relations. \\r\\n• Dealt with very confidential information. \\r\\n• Wrote and proofread presentations to clients. \\r\\n• International employee communications. \\r\\n• Sat in meetings with CEO and clients. \\r\\n• Communicated with banks . \\r\\n• Set up meetings with investors and employees. \\r\\n• Organized daily, weekly and monthly to do calendar. \\r\\n• Wrote proposals for potential/hired employees. \\r\\n• Produced research for an existing project. \\r\\n• Written and organized legal documents for domestic and International purposes. \\r\\n• Produced financial spreadsheets using Microsoft Excel. \\r\\n• Predicted outcome of the project by analyzing current market and the demand. \\r\\n• Analyzed clients by reviewing surveys. \\r\\n• Administrative and clerical work.\\r\\n \\r\\n \\r\\n Rosebud Restaurants Inc. Highland Park-IL December 2001 - 2003\\r\\n Trainer / Customer Service Consultant/Manager\\r\\n• Communicated with customers and helped match current promotions and menu specials towards customer needs and usage objectives. \\r\\n• Utilized corporate sales objectives, marketing strategies, and promotions to initiate transactions and build relationships with clients by providing ongoing customer service.\\r\\n• Responded to customer inquiries regarding complaints, improvement ideas and future menu items.\\r\\n• Facilitated and managed corporate strategies through the sales team by arranging meetings, as well as developing and coordinating training activities. \\r\\n• In charge of daily coordination for a staff of 40. \\r\\n• Received promotions within the organization for writing and coordinating the training program. \\r\\n• Lead and wrote training program for new employees. \\r\\n• Wrote a training guide describing daily duties for new employees. \\r\\n• Interviewed potential employees. \\r\\n• Filled out paperwork for new employee. \\r\\n• Conducted new employee orientation. \\r\\n• Handled the human resources for the Northern branch of the restaurant. \\r\\n• Responsible for purchasing and keeping inventory for products sold and used within establishment. \\r\\n• Filled out and filled purchase orders upon daily deliveries.\\r\\n \\r\\nCOMPUTER Microsoft Excel, Access, Outlook, Word, PowerPoint, QuickBooks, STX Systems, Micros, Web Pay, Millennium..\\r\\nSKILLS:\\r\\nAccomplishments: Fund Raiser for the New Orleans Public Library, Successful Marketing for Various Restaurant Promotions, Marketing for Special Events.\\r\\nSpecial Certificates: Certificate of Excellence in the completion of Effective Business Communication/Sales Program, APA Certified, PayTrain Certified. \\r\\n \\r\\n\\r\\n
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