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Virginia
US-Connecticut-Hartford
Clerical Support
I am a bilingual proffesional and a Navy Veteran, I have been out of the workforce for 2 years handling a personal family matter that has recently been resolved.
I am now ready to enter the workforce in a clerical position, or any other position that can benefit me and a prospective employer.
SUMMARY OF QUALIFICATIONS:
Bilingual (English/Spanish) professional and Navy Veteran with 10 years experience in administrative and clerical support. Dedicated and focused, able to prioritize and complete multiple tasks and follow through to achieve project goals. Proficient in Microsoft Word, Excel, PowerPoint and Access.
PROFESSIONAL EXPERIENCE
Department of Sanitation, New York, NY 2007 - 2008
Clerical Internship
Utilized DataEbase for Windows to process confidential employee disciplinary complaints.
Created file folders for employee complaints.
Updated employee complaint history file.
Utilized Extra Enterprise 2000 to verify personnel records.
Typed memorandums and created reports with Microsoft Word.
Virginia’s Family Day Care Center, New York, NY 2006 - 2007
Licensed Childcare Provider
Supported children’s emotional and social development, encouraging understanding of others and positive self-concepts.
Disciplined children and recommended or initialized other measures to control behavior, such as caring for own clothing and picking up toys and books.
Observed and monitored children’s play activities.
Instructed children in health and personal habits such as eating, resting and toilet habits.
Read to children, taught them simple painting, drawing and songs.
Organized and participated in recreational activities, such as games.
MARC Inc. of Manchester, Manchester, CT 2005 - 2006
Direct Care Provider / Community Support Assistant
Provided assistance to two severely mentally disabled women in their residence.
Day Program Coordinator.
The Town of Manchester Lead Action Project, Manchester, CT 2003 - 2004
Administrative Secretary / Compliance Officer
Answered phones, sorted and distributed mail, ordered supplies and greeted visitors.
Typed meeting minutes, memorandums and forms on MS Word and developed a user friendly expense/project tracking report on MS Excel.
Created and updated presentations on MS PowerPoint.
Scheduled meetings and appointments for Senior Manager.
The Document Company Xerox, Cincinnati, OH 1997 - 2002
Administrative Assistant/Technical Editor / Inventory Control / Training Coordinator
Created, revised and edited manufacturing plant processes for copier and fax technicians.
Ensured all processes and ISO documentation was current prior to ISO 9002 and 14001 audits.
Scheduled training for employees of three Cincinnati area locations.
Prepared, managed and ensured sufficient inventory availability for order fulfillment.
EDUCATION
MARC Inc. of Manchester, Direct Care Provider Training, Manchester, CT 2005
ITT Technical Institute, Computer Networking, Norwood, OH 2002
Bushwick High School, Graduate, Brooklyn, NY 1988
MILITARY EXPERIENCE
Radio Man Communications - United States Navy 1988 - 1992 - Honorable Discharge
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