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Commercial Construction Project Manager Resume
Winona
US-Florida-Tallahassee
Customer Service/Accounting Clerk
To provide quality customer service through a demonstrated understanding of customers needs and to assist in identifying quality service provided with commitment, Respect, accountability and integrity.\\r\\n \\r\\n
Winona I. Hairston-Patersonrn34001 Madison AvernRidge Manor Fl 33523rn Phone: 352-608-4155 HmrnCell: 850-274-2351 CellrnE-mail: whairstonpaterson744@gmail.comrn rnOBJECTIVE:rnTo obtain a position with an organization that allows me to utilize the quality customer service skills that I have developed through years of experience. This will allow me to demonstrate an understanding of customers’ needs while demonstrating a high level of commitment, respect, accountability and integrity. rn rnEDUCATION: Medical Records and Transcribing Certificationrn Pasco Hernando Community College August 2009rn08/2004-- 01/2005 Certificate--Professional Business Institute-Medical Billingrn08/2004--01/1982 Certificate–Butler School of Business- Data Entryrn09/1976–06/1980 Diploma–Bassick High Schoolrn rnWORK EXPERIENCE: Regulatory Specialist I March 2007-April 2009 (retired)rnDOH/HCPR/EMT-Paramedic & Rad-Technologist Unitrn• Processed EMT/Paramedic & Rad-Technologist exam/ re-exam applications, rn• Answered multi-line phone lines, voicemails, and email.rn• Audited files, processed monthly reports and scheduled monthly agenda board meetings, rn• Entered renewals with CE Credits for renewal of licensure within a 24 hour period rn• Reponsible for demonstrating knowledge of the Florida Administrative CodernSales Associate August 2008-December 2008rnWal-Mart Super Centerrn• Prepared food for deli department.rn• Provided quality customer servicernRegulatory Specialist I December 1997-March 2007rnDOH/HCPR/Board of Nursing/CNA Unit Irn• Reported and assisted the Regulatory supervisor in evaluating and determining eligibility for all RN/LPN and CNA rn• Assisted applicants for licensure with exam, re-exam and endorsementrn• Communicated verbally, through email, or in writing to clarify issues with applications.rnProcessing Assistant February 1988-March 1996rnColonial Insurance of California (Nationwide Insurance)rn• Created new accounts for applicants, processed payments, and contacted customers to collect overdue payments.rn• Typed, filed, researched, and set up files for processing by claims adjusters.rn• Handled mail, bank deposits, and multi-line phones.rnrnACTIVITIES/VOLUNTEER: Active member at Life Deliverance MinistriesrnrnSKILLS: Proficient in Microsoft Office Programs (including Word, Excel, Access, PowerPoint &: Outlook), type >50 wpm, and have experience with the Compas and Praes network.rnrnrnReferences Available Upon Requestrn rn
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