Administrative Resume
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Resume:
HIGHLIGHTS OF QUALIFICATIONS\\r\\n\\r\\n• Strong decision-making, leadership qualities, and conflict resolution skills\\r\\n• Enthusiastic and highly reliable; proven ability to set and meet goals\\r\\n• Strong interpersonal skills and the ability to be both self-directing and a team player\\r\\n• Professional and personable; work effectively with a wide range of personalities\\r\\n• Well-organized, results-oriented, able to prioritize multi-tasks, and an effective project manager\\r\\n• Committed to producing results above and beyond what is expected\\r\\n• Creative, energetic, and resourceful in generating new ideas and strategies\\r\\n• Excellent written and verbal communication skills\\r\\n• Strong computer skills: Microsoft Office: Word, Excel, Access, PowerPoint, Project, Outlook, ACT!\\r\\n\\r\\nPROFESSIONAL WORK EXPERIENCE\\r\\n\\r\\nManagement, Supervision, and Training\\r\\n• Directed and conducted recruiting, interviewing, and hiring of new personnel\\r\\n• Supervised and managed staff and oversaw training programs for - personnel at the headquarters and executive level\\r\\n• Team lead of five contractors, delegated to head the transition phase of business and resource management consolidation for multiple locations, including workload and process evaluation, and collection and standardization for a government agency\\r\\n• Coached, mentored, conducted performance reviews, and counseled staff as needed\\r\\n• Created and managed employee work schedules and verified time cards for accuracy\\r\\n• Trained and instructed temporary and new hire personnel on their job responsibilities\\r\\n• Educated and trained field managers and corporate personnel on the use of software programs and accounting systems \\r\\n• Developed testing and evaluation procedures\\r\\n• Conducted and arranged for ongoing technical training and personal development classes for staff members\\r\\n• Conferred with management and conducted surveys to identify training needs based on projected production processes, changes, and other factors\\r\\n• Developed and organized training manuals, multimedia visual aids, and other educational materials\\r\\n• Planed, developed, and provided training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops\\r\\n• Analyzed training needs to develop new training programs or modify and improve existing programs\\r\\n\\r\\nHuman Resources, Human Relations, and Employee Relations\\r\\n• Administered compensation, benefits and performance management systems, and safety and recreation programs\\r\\n• Identified staff vacancies and recruited, interviewed and select applicants\\r\\n• Allocated human resources, ensuring appropriate matches between personnel\\r\\n• Provided current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion, and employee benefits\\r\\n• Performed difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures\\r\\n• Advised managers on organizational policy matters such as equal employment opportunity and sexual harassment, and recommend needed changes\\r\\n• Analyzed and modified compensation and benefits policies to establish competitive programs and ensured compliance with legal requirements\\r\\n• Planed and conducted new employee orientations to foster positive attitude toward organizational objectives \\r\\n• Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems\\r\\n• Planed, directed, supervised, and coordinated work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations\\r\\n\\r\\nPublic Relations and Public Affairs\\r\\n• Identified main client groups and audiences and determine the best way to communicate publicity information to them\\r\\n• Wrote interesting and effective press releases, prepared information for media kits and developed and maintained company internet or intranet web pages\\r\\n• Developed and maintained the company\\\\\\\'s corporate image and identity, which included the use of logos and signage\\r\\n• Managed communications budgets\\r\\n• Managed special events such as sponsorship of races, parties introducing new products, or other activities the firm supported in order to gain public attention through the media without advertising directly\\r\\n• Drafted speeches for company executives, and arrange interviews and other forms of contact for them\\r\\n• Assigned, supervised and reviewed the activities of public relations staff\\r\\n• Evaluated advertising and promotion programs for compatibility with public relations efforts\\r\\n• Established and maintained effective working relationships with local and municipal government officials and media representatives\\r\\n• Conferred with labor relations managers to develop internal communications that keep employees informed of company activities\\r\\n\\r\\nPROFESSIONAL WORK HISTORY\\r\\n\\r\\nNational Service Officer (NSO), Military Order of the Purple Heart, Lakewood, CO\\r\\nDisabled Veteran Outreach Program Specialist (DVOP), Colorado Department of Labor and Employment, Adams County, CO\\r\\nInterior Designer/Decorator, Marketing Mgr, and Photo Stylist, Apartment Investment Management Company, Denver, CO\\r\\nProgram Analyst, Professional Resource Group, Inc, Greenwood Village, CO\\r\\nDatabase Administrator, Advantage Wireless, Inc, Englewood, CO\\r\\nCommissions Supervisor, Advantage Wireless, Inc, Englewood, CO\\r\\nAccounting and Finance Administrator/Department Manager, FrontierVision Partners, LP Denver, CO\\r\\nSmall Business Owner, C&C Services, Aurora, CO\\r\\nAdministrative Chief, United States Marine Corps, USA\\r\\n\\r\\nEDUCATION AND TRAINING\\r\\n\\r\\nBA, Communication, Minor in Business Administration & Marketing – Regis University, Denver, CO /\\r\\nAA, General Studies - Community College of Aurora, Aurora, CO /\\r\\nCertificate, Leadership - Regis University, Denver, CO /\\r\\nCertificate, Conflict Management - Regis University, Denver, CO /\\r\\n\\r\\n
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