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Teri
US-Kansas
Designer/Project Cordinator
I am looking to relocate to the Kansas City/ Topeka area.
To find a rewarding career utilizing my expertise in sales and management experience.
• 20/20 Computer Aided Design Software, Chief Architect, Home Tech Estimator (including Designs of Kitchen, Cabinetry, Interiors, and Exteriors).
• Exceptional Abilities in Business Vision, Leadership, Motivation, Management, and Achieving Stretched Goals.
• Goal-oriented, Multi-tasking Change Agent with Confident, Proactive and Positive Thinking, as well as Bottom-line Profit-focused, Fast Project Launch and Closure.
• Excellent Communication, Presentation, One-on-One, Telephone, Telemarketing, Sales, Problem Solving, Negotiation, and People Skills. Customer Service Trainer.
• Escalated Customer Service Call Handler. Account Research Specialist. Accounts Receivable / Payable.
• Income Analyses. Security Analyses. Insurance Needs Analyses. Life and Health Insurance Analyses, and Property and Casualty Insurance Analyses.
• Quick Books Accounting Software. Mastermind Software. Microsoft Word, Excel, PowerPoint, and Outlook. Internet research.
WORK EXPERIENCE:
Designer/Estinmator/Project Cordinator
Heartland Home Improvements
Wichita, Ks Present
• Intial sales meetings.
• Design projects on Chief architect Desgin system
• Home Tech estimating of project.
• Contracts and Schedule of payments documentations.
Kitchen and Bath Manager, TLC Contracting Inc., Kansas City, KS, March 2008 to November 2008
• Set up kitchen and bath department with cabinet and countertop vendors.
• Fill in site-management role, running four crew teams, and establishing unexpectedly high new sales volume, leading to profits $ 10,000 a month.
• General contracting sales, design, and installation of kitchens. Administration duties and vendor relations.
Kitchen Design Specialist, Lowes, Kansas City, KS, August 2007 to March 2008.
• Recognized as the Top Sales Person with the highest profit margin in the District and $ 48,000 sales a month consistently for 6 months in a low volume store.
• Design kitchens, successful sales, excellent customer service and installations.
Co-Owner, Fire and Water Damage Remodel and Custom Cabinetry Company, Winchester, KS, 2002 to 2006.
• Projects in volume of $100,000 remodeling from two existing walls to two story homes.
District Trainer, Farmers Insurance, Shawnee, KS, May to July, 2006.
• Leading District Trainer at Farmers Insurance graduating numerous career agents while successfully establishing my own Career Agency.
Outstanding Customer Service Representative / Insurance Agent, Dwight Calhoun Insurance Agency, Topeka, KS, 2005 to 2006.
• Increased Agency $80,000 in premium in one year.
• Recognized for high volume in life insurance sales.
• Honor: Award of Outstanding Customer Service.
Life & Health Insurance Agent, Combined Insurance Inc., Kansas City, KS, July 2004 to March 2005.
Flooring Specialist, Lowes, Shawnee, KS, Feb. 2004 to June 2004.
Appliance Specialist, Home Depot, Leavenworth, KS, March 2003 to Feb. 2004.
Customer Service Representative, .Regal Distributing Co., Lenexa, KS, Nov. 2002 to Feb. 2003.
Teller, Credit Union Service Center, Topeka, KS, July 2002 to Nov. 2002.
Entrepreneur, Security Sales, Kansas City, KS, March 2002 to June 2002.
Security / Technical Support Call Center Consultant / Dispatcher, ADT, Kansas City, MO, Aug. 2001 to March 2002.
Third Shift Manager / Customer Service Trainer / Dispatcher, Secure Net Alarm Systems Inc., Wichita, KS, March 2000 to June 2001.
Intern Supervisor / Call Center / Account Save Team / Technical Support / Customer Service Trainer, Protection One Inc., Wichita, KS, Oct. 1998 to March 2000.
• Protection One Quality Assurance Employee of the Month.
EDUCATION AND QUALIFICATIONS:
• Kitchen Design Expertise and Business Ownership.
• Property & Casualty Insurance License, KS and MO.
• Life and Health Insurance License, KS, MO and NE.
• ADT Quality Assurance Level 1, 2, and 3.
• Security Industry Association Central Station Operator Certificate.
• South High School, Wichita, KS.
• Home Schooling 5 Children for 12 years.
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