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Vanessa
US-Pennsylvania-Philadelphia
Assistant Director of Career Services
Career Profile:
Fifteen years experience in allied health education and job placement environments. Consistently achieve and surpass objectives through a dynamic combination of creative, organizational, communication and leadership abilities
• Known for a contagious compassions for excellence, a talent for resourcefulness, motivational leadership
• Outstanding written and oral communication and presentation abilities
• Demonstrates exceptional organizational and interpersonal skills
• Dedicated far beyond conventional expectations; committed, responsible, dependable and loyal, very supportive of staff and administration
• Proficient in one-on-one and group instruction, self directed with proven decision making skills
• Strong leader
• Effects good judgment, excellent customer service, able to multi task and meet deadlines, needs little to no supervision, completes projects and assignments expeditiously and with accuracy, works effectively alone or as part of a team
Vanessa A. Hayes, NR-CAHA, BSBM 6511 Theodore Street / Philadelphia, PA 19142rn Mobile Phone: (267) 918-5317 / Work Phone: (215) 594-4019 rn worshipisme2003@yahoo.comrnrnrnCareer Profile: rnFifteen years experience in allied health education and job placement environments. Consistently achieve and surpass objectives through a dynamic combination of creative, organizational, communication and leadership abilitiesrn• Known for a contagious compassions for excellence, a talent for resourcefulness, motivational leadershiprn• Outstanding written and oral communication and presentation abilitiesrn• Demonstrates exceptional organizational and interpersonal skillsrn• Dedicated far beyond conventional expectations; committed, responsible, dependable and loyal, very supportive of staff and administrationrn• Proficient in one-on-one and group instruction, self directed with proven decision making skillsrn• Strong leader rn• Effects good judgment, excellent customer service, able to multi task and meet deadlines, needs little to no supervision, completes projects and assignments expeditiously and with accuracy, works effectively alone or as part of a teamrnrnEducationrnGeneva College (Center for Urban Theological Studies), Philadelphia, PArnBS in Bible and Ministry, August 2009 rnEpiscopal Reformed Theological Seminary, Camp Hill, PArnPursuant of Masters in Divinity, Enrollment, fall 2010rnClinical Pastoral Education, March 2006-August 2006rn Hospital of the University of Pennsylvania / Pennsylvania Hospital, Philadelphia, PArn(Pastoral Care Department / Chaplain Extern ), 300 / hrs-1 CPE Unit rn rnProfessional ExperiencernKaplan Higher Education Corporation / Thompson Institute, Philadelphia, PArnAssistant Director Career Services Department, 04/2009-PresentrnPrimary responsibility is to assist the Director of Career Services in implementing the day to day operations of the department and supervise staff of nine employees. Carry out KHEC mission, drive placement outcomes and ensure compliance with KHEC, accreditation and state guidelines and standards. In the absence of the Director of Career Services, manage daily and weekly meetings to ensure accountability of achieving placement outcomes. Develop and maintain relationships with employers for the purpose of job placement of graduates, attend outside job fairs, invite employers to address students in all programs, attend conference calls with regional director and CEO, assist Director of Career Services with the completion of weekly and/or monthly ACICS/KHE reports, continue the job development, placements, counseling of students. Develop, facilitate Career Development Training Seminars and classroom sessions, and prepare materials/handouts for staff and student interaction. Maintain files of all required KHEC/ACICS ATB forms, training forms and other materials, oversee inter-departmental archival audits, prepare monthly placement report for accreditation, assist DCS with new student orientation presentations, coordinate all Career Services sponsored campus events;rn• Job Fairs/ Employer Information Sessions (3 annually)rn• Coordinate Bi-yearly Advisory Board Meetings (April/October)rn• Oversee Career Wardrobe initiative along with Director of Student Services rn• Oversee weekly on-line job fairsrnrnrnrn Vanessa A. Hayes Resume, Page 2rnrnrnMedical Office Management Externship Coordinator, 12/2007- 06/2009 rnResponsible for monitoring on-site progress of approximately 10-15 students monthly, and engage approximately 10 new extern contracts with employers throughout the tri-state area. rnrnSenior Career Services Advisor, 09/1997 - 04/2009rnWork along side both department director and assistant director in supervising the day to day operations of the department through monitoring all staff activities and productivity. Train new staff; update student/graduate information in school data base -CampusVue. Work in conjunction with other department managers in securing productivity of all students and graduates as it relates to Career Services, coordinate graduate job-search activities, review resumes, and organize on site hiring events. Cultivate relationships with employers, attend accountability meetings; work closely with graduates in securing employment, meeting quota of 10+ placements monthly. Work closely with director in preparing for upcoming accreditation audits and reports, assist with planning graduation ceremonies, responsible for assisting students and graduates with the development of job search skills and preparation for employment, conduct new student orientation and end of module sessions. Facilitate career development seminars on various job readiness topics. Works closely with skillbuilding instructors and students in resume preparation, instruct students on how to utilize Internet to successfully look for employment opportunities. Organize guest speaker roster for Medical Office Management program. rnrnAllied Health Instructor (Medical Office Management Program), 08/1993- 09/1997rnProvided students with a complete syllabus containing course objectives on the first day of class, exercised firm, but fair and consistent class control, provide students with timely information and feedback on his/her academic progress relative to quizzes, tests, homework and projects. Maintained a minimum overall customer satisfaction rating of “Meets Requirements”, assign laboratory activities that coincide with and support the material presented in lecture sessions. Utilize a variety of learning modalities and support materials to accentuate presentations and facilitate the learning process, provided individual attention to students including tutoring and remediation, maintained accurate records of student’s attendance and grades and adapted curriculum to meet the various learning levels and styles of a diverse population of students. rnrnHospital of the University of Pennsylvania Health System, Philadelphia, PArnAdjunct Chaplain, 08/2006-PresentrnFunction in an interfaith ministry environment that is closely supervised, while sharing night and weekend duties as on-call chaplain at the hospital; specific duties are directed to Trauma Bay patients and their families. rnrnDr. Gerald DeVaughn, Philadelphia, PArnOffice Manager, 04/1988 - 08/1993rnAccountable for the daily operations and patient flow of a busy 150 patient practice, supervised three employees, scheduled and confirmed patient appointments, registered patients, performed professional patient billing and/or medical insurance, knowledge and experience working with managed care organizations, trained new staff.rn rnProfessional ProficienciesrnComputer Literate:rn• WordPerfect, Microsoft Word, Outlook, CampusVue, Internet Research, Microsoft Publisher, PowerPoint, Lotus Notes, Excel, Various Graphic and on-line study programsrn• Experienced Communicator / Public Speaker rn• Comprehensive knowledge of medical / administrative office procedures rnrn Vanessa A. Hayes Resume, Page 3rnrnrnrnAwards and AchievementsrnThompson Institute (Philadelphia Campus)rn• Disability Coordinator, 2005 - Present rn• Compliance Coordinator, 2003 – Presentrn• Outstanding Performance Awards, 2000, 2001, 2003, 2004, 2005, 2007rn• Awarded, Eagles Club, 2001 rn• Total School Effort Award for going above and beyond job expectations, 2001rn• Awarded Gold/Diamond Company Ring for meeting and exceeding departmental goals, 2005 rn• Awarded numerous certificates, citations and monetary gifts for years of servicernrnAffiliations rnVice President, Center for Urban Theological Studies Alumni Association, Philadelphia, PArnAmerican Association of Medical Assistants (AAMA)rnNational Association for Health Professionals (NR-CMA)rnBoard Member – Diakonia Community Development Corporation, Philadelphia, PArnPastoral Care Department - University Pennsylvania Health System, Philadelphia, PArnrnrnrnrnrnrnrnrnrnrnrnrnrnrnrn rnrnrnrnrnrnrnrnrnrnrnrnrnrnrnrnrnrn
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