Telecom Assistant Resumes in US-Maryland-Baltimore: Tonya

Name:

Tonya

Location:

US-Maryland-Baltimore

Experience:

Willing to Relocate:

Willing to Travel:

Most Recent Job Title:

Telecom Assistant

Personal Website:

Objective:

To obtain a position in a reputable Finance/Accounting organization where I can utilize my research analysis and exceptional customer services skills to effectively support both internal and external clients

Resume Text:

TONYA D. PERKINS
7209 Brook Crest Way T 1 Pikesville, MD 21208
410-764-2447 tperkins5@verizon.net
Objective:
To obtain a position in a reputable Finance/Accounting organization where I can utilize my research analysis and exceptional customer services skills to effectively support both internal and external clients.
Strengths:
Strong organizational skills. Highly motivated. Exceptional attention to detail. TEM software experience. Telecom bill audit specialist.
Experience:
12/2000-Present
Telecom Billing Specialist Prometric, Inc.
Baltimore, Maryland

Responsibilities include:

 Code invoices for proper general ledger and journal entry by Accounts Payable
 Research new invoices with vendor for additional or required data, input invoice data into Access database
 Process over 600+ invoices per week, totaling more than $300,000
 Batch invoices electronically through the Win bill system
 Keep accurate records of all voice and data invoices processed
 Work closely with Accounts Payable for missing check information
 Work with major telecom vendors: AT&T, Qwest & Verizon to prevent disconnections and interruption of services in the field offices
 Use Financial Management system to validate check status: issued, cleared, or void
 Assist management team and co workers with researching of invoice data
 Perform analysis on invoices to prevent over-billing and keep records with contract terms. Sign off on check spreadsheet to make sure deposit is done in a timely manner
 Track all telecom & data accounts and verify the timely receipt and processing of all monthly invoices
 Participate in telecom conferences related to issues, with Pots lines, cell phones, DSL, & ISDN’s
 Notify engineers of lines that should be disconnected or under utilized DSL’s at a particular site
 Investigate any billing irregularities and provide summary and recommendation as necessary
 Escalate billing account issues accordingly and weekly phone calls to vendors to ensure payment receipt.
 Responsible for meeting all bill processing deadlines
 Interact with vendors on telecom billing problems and maintain good relationships with vendors
 Maintained files
 Assisted with saving the company money
 Reviewed all checks before deposited

11/98-11-2000
Data Entry Clerk Sylvan Learning
Baltimore, Maryland
 Invoice receivables
 Work with Accounts Payables to research missing payments
 Processing 200+ invoices daily
 Assist management with tracking and filing
 Input information into Access database
 Work with vendors regarding payment discrepancies
 Receiving and answering phone calls from vendors
Office Skills:
 Internet
 Microsoft Professional Office Suite
 Word
 Access
 JDE
 Multi-phone systems
 Win Bill – Telecom Expense Management system.
 Strong customer service skills
Education:
1989 Edmondson Westside Skills Center Business Economics

Other Training/Awards:
 Nursing Assistant certificate – June 1989

 Award Received -June 2007:
Prometric Pride Award-exceeded normal expectations and efforts furthered
Prometric client relationships. Outstanding contributions to the overall success Of Prometric

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