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Marie
US-Georgia-Atlanta
Customer Service Representative/Biller /Collector
To obtain an Insurance Collector/Associate Biller or Account Representative Position
Objective: To obtain an Insurance Collector/Associate Biller or Account Rep position.rn rnrn11/17/08- Piedmont Heart Institute/Customer Service Representative/Atlanta, Ga.rnPresent Assist patients via phone by explaining self pay balances,taking credit cardrn payments and new insurance information. Filing primary and secondary rn electronically and paper. Sending patients letters before pre listing to sendrn to collection agency for all delinquent balances. Worked all bankruptcyrn and death certificates also correspondence and returned mail. Contactedrn doctors offices to obtain medical documentation to forward to insurancern companies so claims can be refiled.rnrn06/12/06- Gentiva Health Services/Insurance Collector /Biller/Atlanta, Ga.rn11/14/08 Insurance Collector for DME for seven branches. Contacted insurance rn companies to check status on unpaid claims. Worked all denials andrn returned mail. Contacted patients with any questions or informationrn needed to get claims reprocessed. Rebilled claims not on file to in-rn surance companies. Worked daily AR reports with all balances.rn Submitted adjustments, co-pay transfers and incorrect posting errors torn managers.rn rn 09/06/ Healthfield Inc. /Gentiva Services Marietta, Ga.rn Intake Care Coordinator/Insurance Verification for Durable Medical Eq.rn Key demographics from referrals from hospitals, doctors’ offices for DME.rn Equipment to be delivered to patients homes or to the hospital Choose all equipment/print tickets/contact patients to set up deliveries. Thisrn Included several branches in the Georgia area. Also verified benefits byrn calling insurance companies. Promoted to corporate office by previous rn Intake Supervisor to work for her in Insurance Collections at the Corporatern Office. rn rn Advanced Account Management (Returned) under new management 1/1/04 Insurance Clerk/Medical Biller/Patient Account Rep rn09/02/05 Duties Described below) Worked for this company three times rn rn 07/03- Medical Billing Resource- Macon, Georgia//Medical Biller/Insurance rn 11/03 Clerkrn Billed for three doctors one Cardiologist Specialist and two Psychiatristsrn Keyed office visits, hospital charges and patient demographics.rn Posted payments from all commercial, Medicare and Medicaidrn Made follow up calls and worked AR reports and denials daily.rn Explained patient’s bill balances and notated patients’ accounts.rn Appealed claims, did adjustments and write offs. Attended all training classes. Kkkkkkkkkkkk Filed claims electronically and paper to primary and secondary payersrnrn rn 2002- Advanced Account Management Macon, Ga.rn 2003 Insurance Collection Specialist/Follow Up/Patient Account Representative rn Appealed claims/worked daily correspondence and AR reports.rn Collected credit card payments/Filed primary and secondary claims. rnrn2001- C.H.Martin Orthotics and Prosthetics Macon, Ga. rn
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