Search All Resumes | Submit Your Resume | Search Jobs
Inbound call customer service Resume
Nicole
US-California-San Diego
5-10 yrs
No
No
Packaging Technician II
To secure a challenging position in a stable, progressive company, where I can utilize my skills, increase my knowledge, and make a beneficial contribution to the company.
EDUCATION: Pima Medical Institute
Chula Vista, CA 91910 07/22/2002 - 03/21/2003
MAJOR: Pharmacy Technician
AWARDS: Academic Honors and Perfect Attendance
LICENSE: Certified through California State Board of Pharmacy.
License number 48186
SKILLS:
Alpha/Numeric Filing
Pharmaceutical Calculations
Anatomy And Physiology
Computer Skills
Aseptic Techniques
Prescription Filling
CPR Trained
Reconstituting Medications
Customer Service
Rx Terminology
Familiarity With Brand And Generics
Tar Processing
Inventory Typing
Typing 35 Wpm
Iv Ad Mixtures
Unit Dose Cassette Filling
WORK EXPERIENCE:BD Biosciences, San Diego, CA 12/2005-current
Employment Strategies, San Diego, CA 05/2005-
PACKAGING TECHNICIAN II
Computer: PC/MacOS, Microsoft Word, Excel, Filemaker, PowerPoint, Outlook, and WordPerfect.
Duties: Followed detailed work instructions (WI) and SOP’s. Use of pipette, EDOS, pump-pro, scale, vortex, centrifuge, bagging, folding, and copier machines. Printing of Technical Data Sheet (TDS). Performed data entry in SAP. Bottling, labeling and packaging of Purified Antibody (A, C, D), Conjugated Antibody (A, B), Transduction Laboratory (TL), and Lysate products. Bottling of Componets, Buffers, and Reagents. Bottling Make to Order (MTO) Special Orders. Certified for Sterile bottling using Aseptic Technique. Relabeling repackaging of Reworks. Set up and assemble of CBA Flex and OpTEIA Sets. Bottling of Cytometric Bead Array (CBA) and Comp Beads. Member of Continuous Improvement Council and Safety Committee. Working in a fast paced high volume work group as part of a team with Inventory Control (IC), Formulations, Quality Control (QC), Quality Assurance (QA), and Shipping departments.
Adecco TechnicalPrescription Solutions Carlsbad, CA 03/2004-11/2004
PHARMACY TECHNICIAN, CUSTOMER SERVICE ASSOCIATE, Pharmacy Intervention Area.
Duties: Outbound calls for patient profile/co-pays and doctor prescription verifications.
Vons Grocery Company San Diego, CA 01/2004–03/2004
COURTESY CLERK, CASHIER, PHARMACY TECHNICIAN
Duties: Assisted customers, counted and filled prescriptions, entered insurance information, ordered medications, received payment for prescriptions and groceries, and packaged groceries.
SpherionMedImpact San Diego, CA 09/2003 – 12/2003
PHARMACY TECHNICIAN, CUSTOMER SERVICE REP.
Duties: Answered incoming calls from PPO’s, HMO’s, and Pharmacies assisting them to process claims, entered prior authorizations to approve claims.
San Diego County Mental Health
EXTERNSHIP: PHARMACY TECHNICIAN
Duties: Inpatient/ outpatient Rx filling, compounding medications, filling oral/ IV syringes, ordering, purchasing, data entry.
Private Employer San Diego, CA 12/1999 - 05/2002
PERSONAL CARE PROVIDER
Duties: Activities of daily maintenance, cooked, fed, bathed, etc., administered medications including insulin, monitor blood sugar, exercised, transfer assistance.
Ralph’s Grocery Company San Diego, CA 07/1988 - 07/1999
SOUS CHEF
Duties: Preparing foods, inventory control, sales, customer service, weight and measure proportions.
REFERENCES: Available upon request.
A job posting is required to contact candidates.
Click here to post a job now.
Library Application Specialist
Home Service Tech - Dev - Palos Verdes
Cox Business - Field Service Rep
Administrative Assistant to the Homeowners Association Manager