Executive Admnistrative Assistant Resume
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Resume:
TINA SHERRIFF
SUMMARY OF QUALIFICATIONS
Highly motivated, extremely responsible and organized, with excellent written and oral communication skills. Superior problem solving skills, exceptional customer service contact expertise, with the ability to meet multiple deadlines working either independently or as a team member. Interact efficiently with business customers, providing information and resolving critical problems. Provide calendaring and administrative assistance, Manage expense reporting and travel arrangements. Central point of contact for other departments
• Dependable, reliable, and punctual
• High energy, positive attitude, and a team orientation in all interactions
• Self motivated, takes the initiative
• Detail oriented and able to follow directions
• Flexibility and comfort with ambiguity and change
• Excellent time management skills and able to stay organized
• Motivated and willing to learn
• Excellent computer skills using Word, Excel, Outlook and the Internet•
• Strong written and verbal communication skills
• Able to handle confidential information
EMPLOYMENT
July to Present Nokia Mountain View, CA
Executive Administrative Assistant
Provide Administrative support to two Directors and one GM in the Security division. Handle confidential documents and other communications with absolute discretion. Plan department-wide and member events including staff meetings and be present to provide assistance and take notes. Execute ad-hoc special projects, distribute incoming mail, ship and track outgoing materials. Maintain and administer company communications. Schedule conferences, appointments, meetings, and travel arrangements for senior staff.
Establish procedures to standardize work processes and implement decisions.
Utilize a variety of means to collect information relative to a specific issue. Operate multiple network and PC applications to generate reports and information.
Track budgets and other financial data; assign charges to accounts, prepare documents to insure payment to vendors; processes purchase orders and orders supplies and other equipment as needed.
Schedule and participate in meetings and other activities.
Coordinate meetings or events involving any number of participants.
Create and process all purchase orders for Marketing staff and Product Management
Manage and process third party contracts
Calendaring and meeting tracking, number of participants, conference call recordings and time.
February, to February RSA The Security Division of EMC San Mateo, CA
Events Coordinator / Executive Administrative Assistant – August to February
Responsible for the logistical planning of tradeshows for Data Security Division
Created and processed all purchase orders for Marketing staff and Product Management
Ran all onsite setup and facilitation of tradeshows including booth set up, greeting customers and lead retrieval.
Processed leads from events and tracked progress of leads thru Siebel
Ordered all tradeshow giveaways and attire
Executive Administrative Assistant – February to August
Responsible for entering Developer Support Group Professional Services revenue for the Americas as well as Japan and Asia Pacific regions.
Handle all administrative tasks surrounding Professional Services department, including generating reports to verify entries into SAP and Siebel applications.
Run reports on Invoiced Sales, Booked Contracts, Purchase Requisitions, Purchase Orders and Consultant hours for individual projects.
Manage and process third party contracts and purchase of equipment to support Professional Services business globally across four continents.
Supported and handled administrative tasks for Product Marketing and Developer Support departments, as well as helped with Developer Support Engineering when needed.
Helped support Facilities, Human Resources, and Marketing departments when needed, and assisted with the annual RSA Conference.
Supported and helped maintain Legal files for Developer Solutions Group
April, to February, , Collection Bureau of America Hayward, CA
Client Services/ Front Office Coordinator
Provided administrative support to the front office, answered phones, greeted all visitors, and sorted all incoming mail
Entered all client accounts into database system for collections, while assuring that entries were made correctly.
Scanned all incoming mail and distributed to collection floor for follow-up.
Maintained relationships with clients to assure that they were happy with our services and to find out how to improve our performance.
Created and maintained a highly-workable filing system.
Evaluated and processed adjustments to balances of trust accounts.
Handled all sorts of client services calls, and researched and corrected any problems.
Supervised and managed all [how many?]front office personnel.
EDUCATION
Canada College Redwood City, CA
Business Administration and General Education
– College of San Mateo San Mateo, CA
Business Computer Applications
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