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Project Coordinator/Project Assistant Resume
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Joan
US-New Jersey-Northern
Field Sales Representative
To interface with customers in a position that will benefit from my sales, training, management, or market research interviewer skills.
Highly organized, motivated, detail-oriented self-starter.
JOAN HOUSMAN
West Orange, NJ 07052
EXPERIENCE
2003 to present Great American Closets
Sales Associate, Senior Design Consultant
• Achieve 80% closing rate for high-end product marketed to upscale
clientele, and produced a gross revenue of $275,000 in closet sales for 2008
• Design and sell custom closets, pantries, garage workshops and offices for
residential and commercial clients, obtaining a 70% referral rate
• Coordinate design parameters with installation manager and installers;
complimented on high design accuracy rate
1998 to 2003 The Center for Client Retention, Berkeley Heights, NJ
Interviewer - Qualitative Research Studies
• 100% on-time completion rate for all projects
• Conduct in-depth interviews for major clients and consumers regarding
consumer satisfaction studies. Major clients include the fields of finance,
office products, pharmaceuticals, cosmetics and the food industry
• Conduct “mystery shopper” evaluations via phone and internet contact
1995 to 1997 Welcome Wagon International, Inc
Field Manager, promoted from Sales Representative
• Recruited, hired, trained and managed 20 to 30 Welcome Wagon
representatives for this national advertising and greeting service company
• Conducted training classes and quarterly representative seminars
• Directed, critiqued and monitored representatives’ activities to maintain
billing growth in units; monitored collections and personally handled
difficult or sensitive accounts
• Researched and signed area accounts
• Provided accurate, specific, quantitative and prompt reports to Regional
Manager
1974 to 1982 Stanart Industries, Division of Litton Industries
Sales Service Supervisor
• Hired, trained and supervised a national sales service staff for a pressure-sensitive label company
• Reported directly to the National Sales Manager
• Maintained efficient communication between sales staff, customers and
manufacturing operations
EDUCATION
Montclair State University
B.S. Administrative Science
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