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Rhonda
US-Illinois-Chicago North
Lighting /Sales Consultant
To find employment where my education, experience and creativity can be well used for both my and my employers benifit.
2840 N ORCHARD, CHICAGO IL 60657, rhonda.gage@att.net
9/05 to 02/09- WORKING AS AN INSIDE SALES ASSOCIATE/LIGHTING CONSULTANT AT EVERGREEN OAK ELECTRIC/ CREST LIGHTING ON THE NEAR NORTH SIDE OF CHICAGO. AS A SALES PERSON, I NEEDED TO BE AWARE OF THE WIDE VARITYOF PRODUCTS, MANUFACTURERS, TECHNICAL PROBLEMS AND CUSTOMERS NEEDS. CUSTOMERS VARY FROM RESIDENTIAL, TO BUILDING AND ELECTRICAL CONTRACTORS. THIS REQUIRED A LOT OF CUSTOMER SERVICE AND FOLLOW UP TO MAKE SURE NEEDS ARE MET WITHIN TIME AND BUDGET CONSTRAINTS. LAID OFF DUE TO ECONOMIC CONDITIONS
8/02 to 9/05- WORKED AS A SALES ASSOCIATE AT HOME DEPOT IN THE LIVE GOODS DEPARTMENT. ALSO WORKED PART TIME IN SALES/MARKET AT C0LOMBIA NATIONAL CORP., A MANUFACTURERS REPRESENTAVE IN THE PUSH TOY GIFT MARKET. COMPLETED A COURSE IN WEB DEVELOPMENT AND DESIGN AT CSI, COMPUTER SYSTEMS INSTITUTEIN CHICAGO. THIS TOUCHED ON FRONT PAGE, PHOTO SHOP, DREAMWEAVER AND HTML.
11/00 to 06/02- EMPLOYED AS RECEPTIONIST/CLERICAL AT CANAC KITCHENS SHOWROOM/CHICAGO. CANAC IS THE LARGEST NORTH AMERICAN MANUFACTURER OF KITCHEN AND BATH CABINETS. CORPORATE OFFICE IS IN CANADA. LAID OF DUE TO REORGANIZATION AND LACK OF WORK. ANSWERED AND DIRECTED A BUSY 6 LINE PHONE, DISTRIBUTED MAIL AND FAXES. GREETED AND HELPED CUSTOMERS WITH PRODUCT INFORMATION AND SELECTIONS. REQUESTED APPLIANCE SPECIFICATIONS FOR PROPER SIZING AND FUNCTION OF CABINETS. ACTED AS SALES SUPPORT. REQUIRED CUSTOMER SERVICE,ORGANIZATIONAL AND COMMUNICATION SKILLS. NEEDED TO BE VERSED IN PRODUCT OPTIONS/INFORMATION.
10/98-to 09/00 CUSTOMER SERVICE REP FOR THYBONY WALL COVERINGS, A MANUFACTURER AND DISTRIBUTER OF FINE WALL PAPER AND HOME DECORATING FABRIC. WORKED IN FAST PACED AUTOMATED INBOUND CALL CENTER. TOOK AND PLACED COMPUTERIZED ORDERS AND REQUESTS. PROVIDED SALES SUPPORT, PRODUCT INFO AND AVAILABILITY AND DELIVERLY OPTIONS.
07/97-10/98 TEMPED FOR SELECT STAFFING AND P. S. INC, DOING VARIOUS ASSIGNMENTS, REPTIONIST-CLERICAL AND OFFICE SUPPORT FOR A VARITY OF CHICAGO BASED COMPANIES.
07/95 to 06/97- KEY ACCOUNT ASSISTANT AT IVAN BLOOM ASSOCIATES IN THE MERCHANDISE MART, CHICAGO. IBA IS A MANUFACTURERS REPRESENTATIVE GROUP SPECIALIZING IN THE HOME ACCESSORIES AND GIFT MARKET . REPRESENTED 50 DIFFERENT MANUFACTURERS. ASSISTED ACCOUNT REPS HANDELING MAJOR MANUFACTURERS, REPS AND CUSTOMERS. PLACED, TRACKED AND EXPEDITED, ORDERS, PRODUCTS, SAMPLES AND CATALOGS. UPDATED CONSTANTLY CHANGING INFORMATION, PRODUCT, COMPANIES, LEAD TIMES, AVAILABLITIES, CATALOG MAILINGS AND SHIPPING PROCEEDURES.
11/92-01/95 THE GREAT ACE, STARTED IN SALES, PROMOTED TO CUSTOMER SERVICE DESK AND THEN TO CASH AUDITOR. THE GREAT ACE IS A CONTEMPORY HARDWARE STORE THAT ALSO OFFERS HOUSEWARES, DECORATIVE ITIEMS AND FURNITURE ON THREE LEVELS. ORIGINALLY HANDELED FLOORS SALES, STOCKING AND SEASONAL DEPARTMENT. AT SERVICE DESK, WAS RESPONSIBLE FORRETURNS,PAYOUTS,EXCHANGES, AND CREDITS. ACCOUNTABLE FOR CASHIER BANKS, DEPOSITS AND DROPS. MAINTAIN SAFE/CASH AND COIN RESERVES FOR FLOOR USE. AS CASH AUDITOR COLLECTED DEPOSITS CHECKS CHARGES AND CREDITS FOR 12 TO 20 CASHIERS DAILY. MAINTAINED SAFE/VAULT BALANCE. MADE CASH/CHECK DEPOSITS DAILY, ESTIMATED CASH AND COIN RESERVES, AUDITED CASHIERS WROTE VARIENCE REPORTS. LOCATION CLOSED 1/95
EDUCATION/BACKGROUND- 74 GRADUATE OF KENDAL COLLEGE OF DESIGN, GRAND RAPIDS MI, CURRENTLY PART OF FERRIS STATE COLLEGE, ONE YEAR STUDIES AT GLEN OAKS COLLEGE,MI. 70 GRADUATE OF STURGIS HIGH SCHOOL MI. HAVE PREVIOUS EXPERIENCE IN GRAPHIC DESIGN, DESIGN RESUME AVAILABLE ON REQUEST.
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