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Customer service Manager Resume
Lynn
US-Connecticut-Stamford
Sales Associate
To continue my education to find an entry level position as an administrative assistant
LYNN K. BERGENDORFFrn204 Savoy St, Bridgeport, CT 06606rnPhone: 203-371-4732; e-mail: lynn.bergendorff@gmail.comrnOBJECTIVE To continue education to find an Entry levelrnAdministrative Assistant positionrnEDUCATION Sacred Heart University, Fairfield, CTrnB.S. degree in Communication TechnologyrnStudiesrnGraduated: August 2005rnNorwalk Community College, Norwalk, CTrnA.S. degree in Computer Information SystemsrnGraduated: May 2000rnEXPERIENCErnSeasonal Sales Associate; Waldenbooks,rnTrumbull, CTrnNovember 2008-PresentrnGain monthly Sale goals forrnCalender kiosk, product knowledge ofrnmerchandise, and recoveryrnSales Associate; Talbots,rnStamford, CTrnAugust 2001-PresentrnGain monthly Sale goals, productrnknowledge of merchandise, knowledgernof the registerrnSales Associate; Mikasa & Company,rnStamford, CTrnOctober 2006-December 2007rnEnhanced product knowledge ofrndifferent flatware’s, Stemware, dishes,rnFurther Enhance Customer ServicernSkillsrnSales Associate; Bath and Body WorksrnTrumbull, CTrnMay 2007-July 2007, November 2006-rnDecember 2006rnProduct knowledge of Fragrances,rnReport 55-31rnCandles, Facial products, Hairrnproducts, knowledge of the register,rngreet customersrnCashier; Housatonic Community CollegernBookstorernBridgeport, CTrnAugust 2006-September 2006rnProviding students to help the booksrnand supplies they need for their classesrnSales Associate; Bath and Body WorksrnStamford, CTrnDecember 2005-January 2006rnGained knowledge of differentrnfragrances, Met Monthly sales goalsrnSales Associate; Noah’s Collector GalleryrnTrumbull, CTrnOctober 2003-December 2003rnQuickly gained merchandisernknowledge and marketed “collectibles’rnclub” to customers, Met Monthly salesrngoalsrnSales Associate; Discovery Channel StorernStamford, CTrnJanuary 2001-August 2001rnEncouraged customers to help theirrnfamilies to become well educated andrnprepare for future learning, Inspiredrnchildren to learn the advances ofrncomputer technology, Handled newrnmerchandise for educational uses tornhelp students with school work,rnCommunicated effectively withrncustomer and explainedrnSales Guide; Nature CompanyrnTrumbull, CTrnSeptember 2000-January 2001rnGained knowledge of different modelsrnof telescope, Quickly learnedrnmerchandise details an enhancedrnproduct knowledge, Held seminars forrncustomers if they were interested inrnlearning how to use a telescopernReport 55-31rnIntern; Cooperative Educational ServicesrnTrumbull, CTrnFebruary 2000-May 2000rnTaught computer software for publicrnschool teachers in collaboration withrntechnology trainers, Providedrnadministrative support with filing, mailrnlabeling, copying, and faxingrnComputer Trainer; TrainAmericarnBridgeport, CTrnAugust 1997-September 1997rnSpecialized to train customers on PC,rnsoftware, and Internet applicationsrnCOMPUTER SKILLS Oracle, COBOL I & II, Qbasic, MS Office,rnDreamweaver MX, Adobe Photoshop 7.0,rnDirector, Flash, Final Cut Pro, ImoviernAWARDS S.U.N.Y. Institute of Technology atrnUtica/Rome: Medal for Academic Excellencernfor Information Systems, May 2000rnREFERENCE Available upon Request
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