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Kim
US-Pennsylvania-Philadelphia
Director Client Services
Hello. My name is Kim Allen. My background has an unusual slant and may be of interest as you choose a talented candidate to add to your team.
My professional background includes 20 years of professional experience in pharmaceutical, medical, and hospital sales, training, management, marketing, and leadership curriculum development. I created, developed, and facilitated business leadership training programs and facilitated seminars for mid- and senior-level pharmaceutical executives, and consistently remained in the top 10% nationwide ranking.
My pharmaceutical skills also consist of technological experience, including software design, cross functional project management proficiency, market research and analytics experience, competitive intelligence examination, and company branding and positioning, especially with regard to marketing and web design. I have multiple therapeutic area expertise, including KOL relationships, among many physician specialty groups.
My educational background is focused on leadership; I hold a Doctorate in Educational Leadership and Innovation from Wilmington University, a Masters in Administration from West Chester University, and a BS in Marketing from St. Joseph’s University. In addition to completing corporate sales and sales management training programs, I am certified by the Wharton School’s Professional Business Relationship Program.
I have university level teaching experience as an adjunct professor at Immaculata University, where I serve as an instructor and research advisor in the Lifelong Learning College on campus, online, and at regional locations in the Bachelor of Arts in Organization Dynam ics and Bachelor of Arts in Human Performance Management programs. The courses I teach include Group and Organizational Behavior, Organizational Concept, Organizational Communications, Adult Development and Life Assessment, Writing for Applied Research, Introduction to Applied Research, and Student Research Methodology.
KIM ALLEN, EdD, MSA
1100 CHESTERDALE FARM LANE
WEST CHESTER, PA 19382
kallen1998@comcast.net
CELL – 484-459-8419
PROFESSIONAL EXPERIENCE
SYANDUS, INC., Exton, PA 2007 – downsized 9/2008
Director, Client Services
• Key liaise between client and internal technology staff who create, develop, and implement sophisticated 3D interactive software for the pharmaceutical industry used among promotional marketing brands for medical education for physicians, sales representatives, and patient programs
• Research emerging industry trends to identify solutions for client challenges
• Examine competitive positioning/intelligence
• Partner on cross-functional project teams to develop project scope, product design, and project management
• Work with KOLs, specifically in diabetes, pulmonary, respiratory, CNS, and infectious disease therapeutic areas
• Participate in company branding, positioning, including marketing materials and web site design.
THOMSON SCIENTIFIC CONNEXIONS, INC., Newtown, PA 2002 - 2006
Director, Client Services
• Identify new business opportunities and develop client proposals. Participate in company capability and new business presentations for publication planning industry.
• Provide project account management, support, and oversight with regard to strategic direction, budget, and project coordination/reconciliation for clients
• Coordinate with other senior managers in determining optimal use of internal and external resources
ASTRAZENECA PHARMACEUTICALS, Wilmington, DE 2001 - 2002
Field Development Manager
• Assisted with developing and managing leadership relationship programs for national training programs
• Designed, developed, and participated in facilitation of advanced executive leadership workshops
• Received two AstraZeneca Recognition Awards for professionalism and customer excellence
COMPLETED DOCTORATE DEGREE full time 1999 - 2001
DEY LABORATORIES, Napa, CA 1992 – 1999
Regional Sales Manager, Regional/Corporate Sales Trainer, Territory Account Manager
• Led the allergy/asthma sales drug/device and marketing of the mid-Atlantic region, comprised of 10 specialty representatives in 10 states
• Through strategic leadership, developing, and supporting sales team members, led the region from last place to third place in eight months (11% increase in Rx volume)
• Demonstrated personal conviction and focus on delivery by consistently winning regional “Commitment to Quality Awards” (highest numbers), several “Pacesetter Awards” (highest physician call average), and Special Recognition Awards (training).
COMPLETED MASTER’S DEGREE – full time 1990 – 1992
KINETIC CONCEPTS, INC., San Antonio, TX 1988 – 1990
Hospital District Manager
• Managed region in providing support to sales representatives, clinical nursing staff, and warehouse staff for specialty hospital airbeds for wound care and spinal cord injury patients. Achieved top 10% nationally.
BERWIND MEDICAL, Philadelphia, PA 1985 – 1988
Regional Sales Manager (1986-1988)
Territory Manager (1985-1986)
• Directed sales and marketing operations of six sales representatives in the home infusion/durable equipment industry. Developed the sales training program and territory reporting systems for sales management.
BAXTER MEDICAL PRODUCTS, Deerfield, IL 1983 – 1985
Territory Manager
• Consistently in top 10% nationally for OR products; surgeon glove and urological disposable/device sales.
JOHNSON & JOHNSON, Ft. Washington, PA 1980 – 1983
Territory Manager
• Consistently in top 10% nationally for Tylenol sales. Won all contests, including national, and district level.
ACADEMIC EXPERIENCE
IMMACULATA UNIVERSITY, Immaculata, PA 2004 - present
Adjunct Faculty and Research Advisor, ACCEL Program, College of LifeLong Learning
Approved to teach the following courses (Classroom and Online):
-Group and Organizational Behavior
- Organizational Concept
- Organizational Communications
- Adult Development and Life Assessment
- Writing for Applied Research
- Introduction to Applied Research
- Student Research Methodology
EDUCATION
EdD, Doctorate in Educational Leadership and Innovation, WILMINGTON UNIVERSITY, Wilmington, DE – 2001
MSA, Master’s in Administration, Women in Leadership, WEST CHESTER UNIVERSITY, West Chester, PA – 1992
BS, Marketing, ST. JOSEPH’S UNIVERSITY, Philadelphia, PA – 1980
Certificate, Professional Business Relationship Program, Wharton Business School, UNIVERSITY OF PENNSYLVANIA, Philadelphia, PA- 2002
Adjunct Faculty, Research Advisor, Lifelong Learning Program, IMMACULATA UNIVERSITY, Immaculata, PA 2004 - present
PUBLICATION
An Examination of the Integration of Learning Styles and Personality Type into Sales Message Delivery by a Select Group of National Pharmaceutical Sales Representatives during Sales Presentations to Physicians. Doctoral Dissertation; Wilmington University, May 2001.
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