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Front desk receptionist Resume
Collection/AR/Customer service/Data Entry Resume
Xinjia
US-Massachusetts-Western/Springfield
Operating Assistant
To find an investment analyst internship in JP Morgan.
PROFILE
•A highly motivated and well-organized woman with excellent analytical skills and problem -solving abilities.
•Effective leadership and team-building skills and strong research abilities.
•Excellent Computer skills including Windows and Mac Literate, Microsoft Word/Excel/PowerPoint, Adobe Photoshop CS3, Adobe Acrobat 8 Professional, Adobe Illustrator, HTML, Netscape, HP Desk scan, Microsoft Outlook, Latex, Maple, Matlab, Type 90 wpm, SPSS, quick to learn any new software
•Fluent in English and Chinese (Mandarin and Shanghainese)—reading and writing
EDUCATION
B.A. Economics and Mathematics—Mount Holyoke College, South Hadley, MA (expected May 2008)
GPA: 3.92/4.00, Major GPA: 4.00/4.00. Dean’s List at MHC. Tuition paid via Full Scholarship.
SELECTED ACHIEVEMENTS AND COURSEWORK
•SAT I: 2270 (750 V, 790 M); SAT II: 2310; TOEFL: 647—Scored in the top 3 percent of all graduating high school students in China
•Excellent writing ability as demonstrated by consistently strong grades on English compositions, mathematics lab reports, and other academic term papers
•Economics, Calculus, Linear Algebra, Mathematics Laboratory, Corporate Finance, Financial Accounting
WORKING EXPERIENCE
Operating and Database Assistant, Industrial and Commercial Bank of China, Shanghai,China June-Aug.2008
•Worked directly with the branch manager to create and reconfigure client database. Researched and organized statistical data for the manager and staff. Served as an interpreter for the manager in negotiation with foreign clients.
•Oriented and instructed new clients , offered professional advice, and navigated the appropriate service for them.
•Prepared documents of daily operations and maintained schedules of meetings.
Administration Assistant, Qiaoyuan Medical Company, Shanghai,China May-Sep.2007
•Handled general administrative duties, such as fixing, typing, work processing and mailing.
•Processed and distributed daily checks, received check requests. Maintained contact database, including fax, email and regular mail correspondence.
•Maintained computerized inventory of all office needs, supplies and products. Designed effective expense containment procedures to cut expenses in order to ensure profitability.
Assistant Store Manager, Lawson Convenience Store, Shanghai, China June-Aug.2006
•Managed daily operations and maintenance of the store. Operated cash register Supervised sales staff, bookkeeping, pay pals and bank deposits. Assisted customers with selections and purchases of instore products.
•Developed successful sales strategies to promote sales—Revenues continually exceeded sales targets.
•Changed the layout of the showroom and reorganized warehouse for easier excess and inventory control.
•Second in chain of command for warehouse and evacuation decisions.
Teaching Assistant and Individual Tutor, Yan An High School, Shanghai, China Feb.-May 2006
•Taught a class of 52 students with high school Mathematics and English, and graded homework and exams.
•Presented extensive workshops on test preparations and strategies—Received positive feedback.
•Helped 5 students with difficulty in study after class, and monitored them on their progress after the tutorial.
•Chosen over 39 teaching assistants to tutor 3 students individually for SAT I Reading, Writing and Mathematics and greatly improved their performance in the test within two months of tutorial.
CO-CURRICULAR ACTIVITIES
Fundraiser and Social Chair, Non-Profit Organization for Orphans with AIDS,China Sep.2004-Aug.2007
•Raised funds and living necessities, and provided therapeutic intervention services for orphans infected with AIDS.
•Spoke to schools and community organizations on AIDS orphans issues to promote the campaign for AIDS orphans.
•Conducted surveys to assess the roles and contribution of our organization.
•Increased social awareness through press releases and radio interviews.
•Recruited, interviewed, and trained volunteers for program implementation. Organized and managed the program.
Co-Chair, Foreign Liaison Department, Student Government, Shanghai High School, China Sep.2005-2007
•Organized various activities on campus to initiate liaisons between about 500 domestic students and 300 foreign students of various backgrounds
•Planned annual Art Festival—duties included supervising stage settings, preparing performance schedules and monitoring rehearsals
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