Project Manager Resume
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Resume:
KELLY CORSON
Vista Street, Philadelphia, PA * *
________________________________________
SUMMARY OF QUALIFICATIONS
• years of Network Security Administration and Information Security Compliance experience.
• years of Project Management experience.
• years of Technical experience with computer hardware and software.
• years of Administrative experience in a demanding environment.
TECHNICAL PROFICIENCIES & SKILLS
Windows XP Professional * DOS * BASIS * TCL * Universe .. * Windows Server
Microsoft Office * Visio * PowerPoint * Lotus Notes . * Websense . * Tripwire .
Active Directory * Group Policy * Exchange Server * Remote Desktop Support * VPN * TCP/IP
Symantec Antivirus . * Symantec Ghost * Kiwi Syslog .. * CISCO Secure v. * SQL Server
EMCO Network Inventory v. * Nessus (NEWT) . * Keri Door Control Systems
Project Management * Compliance * Technical Troubleshooting * Recruitment
Customer Service/Help Desk * Internet * Research * Pharmaceutical Training - ECommerce
EMPLOYMENT HISTORY
MedConference, East Norriton, PA - present
Project Manager / Database Administrator
• Confer with clients to assess project requirements and develop action plans, timelines, and SOP around these requirements.
• Develop and maintain detailed SOP as well as project documentation and specifications.
• Enter and review clinical data into training database in accordance with documented procedures.
• Coordinate and ensure proper enrollment of participants into training database.
• Provide effective communication to all levels of the organization from client initial request to post service follow-up inquiries.
• Effectively respond to trainees, via phone and email, with troubleshooting issues.
• Recognize and document data inconsistencies and communicate discrepancies to appropriate
team members for resolution.
• Work closely with Help Desk to resolve end user issues as well as provide technical support to + end users on a variety of issues.
• Maintain detailed call logs using in-house call tracking software.
• Coordinate and respond to requests for change from original specifications.
• Confer with project personnel to provide recommendations and resolve problems.
• Prepare project status reports and keep management, clients, and others informed of project status and related issues.
• Enter and verify a variety of clinical training data into the appropriate formats.
• Identify, research, and resolve technical problems as well as document, track, and monitor problems within a standard turnaround time.
Academy Collection Service, Philadelphia, PA
Network Security Administrator / Information Technology Project Manager
• Ensured compliance with network policies, procedures, and standards by monitoring software applications and performed day-to-day operations and maintenance of all Information Technology resources. .
• Coordinated with other IT personnel with the planning, installation and maintenance of servers and applications.
• Collaborated with VP of IT on company’s Information Security Handbook on topics such as Data Security and Disaster Recovery.
• Assisted in the development and execution of strategic information systems planning.
• Developed, maintained, and updated Information Security Policies and documentation.
• Reviewed and completed annual Information Security audits as well quarterly compliance reports.
• Created, updated, and granted access to users, created user groups, and managed shared resource areas.
• Ordered and inventory all computer hardware and software for multiple offices.
• Troubleshoot and implement corrective action for desktop hardware, software, and printer issues.
• Installed new desktop computers and associated software.
• Supervised and provided Help Desk assistance within headquarter office as well as several satellite offices.
• Prepared and performed daily and monthly database backups as well as restore database.
• Provided monthly Security Awareness Training for new employees.
• Provided recruitment services by posting employment ad, reviewing resumes, scheduling interviews, and conducting interviews.
• Researched, learned, and implemented individual Client Proprietary Software.
Binswanger, Philadelphia, PA
Administrative Assistant to VP of Marketing
• Served as an administrative assistant to the Vice President of Advertising.
• Ordered personalized stationary for nationwide offices.
• Ordered and designed realty signage for properties and insured delivery to site.
• Provided data to sales staff regarding properties for sale.
EDUCATION
AAS, Information Science and Technology
Bucks County Community College
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