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ADMINISTRATIVE ASSISTANT Resume
ADMINISTRATIVE ASSISTANT FOR CHIEF OF SECURITY Resume
Sr. Marketing Consultant Resume
Leah
US-Florida-Orlando
Regional Property Manager
Accomplished and dedicated executive assistant with over 10 years of extensive administrative, customer service, and management skills, and experience in a wide variety of business sectors and operations seeking position to increase operational efficiency and reduce office costs.
Leah R. Law
1171 Bentley Rd.
Leesburg, FL 34748
941-773-5267 Cell
CPReflections@aol.com
Objective
Accomplished and dedicated executive assistant with over 10 years of extensive administrative, customer service, and management skills, and experience in a wide variety of business sectors and operations seeking position to increase operational efficiency and reduce office costs.
Major Accomplishments
Upon hire, redesigned and created forms, procedures, business plan, employee manuals and job descriptions and duties for greater efficiency and easy end user ability.
Boosted staff morale and improved teamwork by organizing staff, leading by example and being available after hours for problem resolution and client contact.
Increased reporting efficiency by organizing and setting schedules for property managers. Created timeline and project spreadsheets.
Streamlined vendors from 265 to 85 by quality, cost and deliver status.
Created Budgets and implemented. Operated within budget by setting an aggressive collections policy.
Created and followed up on Marketing plan to increase business. We increased monthly income from $10,000 to $240,000 by acquiring investors property and company owned property to portfolio within 6 months with aggressive campaign to bring in investors properties and buying challenged properties.
Enhanced team productivity by organizing monthly meetings where accomplishments, problems and improvements were discussed.
Improved occupancy by setting goals and procedures to assist leasing and property managers in answering every call immediately and replying within an hour of receiving, if they were in with a prospect at time.
Experience
Florida Notary
Licensed and Bonded
Author
Graduating into Reality
www.lulu.com/leahlaw
Regional Property Manager/Executive Assistant
Years Employed 5/2000 3/2008
Hamilton Property Investments
Manufactured Home Community of 410 sites, high-end single-family homes
Analyzed monthly financial performance and prepare variance reports for owner.
Developed and monitored operating and capital budgets.
Thoroughly reviewed leases to ensure proper income/charge backs and escalations for tenants are realized.
Negotiated all vendor/service contracts to control expenditures yet provide quality work.
Ensured use of company accounting policies.
Provided timely collection procedures to tenant delinquencies, evictions and legal notices.
Responsible for ensuring all aspects of maintaining the building in clean and attractive condition.
Responsible for ensuring the building systems are operational and are in compliance with all code regulations.
Responded to emergency situations and make appropriate decisions for the well being and protection of the property and tenants.
Facilitated tenant improvement planning and pricing, remodeling and capital projects for the building.
Responsible for conducting interviews for staff and making hiring/firing decisions for property staff.
Responsibilities included supervising, training and motivating property staff.
Monitored adherence to company policies by property staff.
Assisted maintenance supervisor in establishing schedules for on site staff including on call schedules.
Maintained a professional attitude and appearance at all times.
Established professional relationships with property tenants to facilitate tenant satisfaction and lease enforcement.
Ensured tenant work requests are satisfied in a timely and courteous manner.
Initiate property staff training on tenant retention issues.
Assisted property manager/leasing agent with prospective tenants and provide access to property and information as needed in lease negotiation.
Executive Sales Assistant
Years Employed:10/1997 5/2000
Maury Manufactured Home Sales Columbus, IN
Served as the primary administrative support to the Owner by assisting with a wide variety of highly
complex, responsible, and confidential administrative duties
Responded to highly complex requests from the staff, mortgage companies, public/private agencies
Screened calls, visitors and responded to mail
Coordinated all travel, meeting, conference arrangements
MS Office Suite, Internet, ARIS, MLS, updated Websites, Lotus Notes, Lotus 123
Maintained and overseen executive office employee records time cards, evaluations, disciplinary
actions, organized, indexed, and maintained reference and follow-up files
Overseen assigned marketing duties such as placing ads, planning events, scheduling radio station
spots, administered budget for office and maintenance
Production Control Administrative Assistant
Years Employed: 7/1995-10/1997
Net Forge, Inc. Columbus. IN
$20,800
Planned production, tracked prod/scrap, updated customer POs, created BOLs
Microsoft Office, Novell, R DBase, EDI , AS400, Oracle
Created spreadsheets, graphs, invoices, bill of ladings, reports, charts, letters and calendar
Ensured product from order to shipping was correct
Data entry/travel arranging
Scheduled all cold side production and trucks for shipping/receiving
Designed and created job descriptions
Handled all Fed Ex/UPS
Composed international shipping manifests
Created/trained QS9000/ISO14000 procedure manuals
Inventory Control
Hardlines/Softlines Department Manager
Years Employed: 4/1992 7/1995
Hills/Ames Department Stores
$20,000
Planograms/planoguides
Cash register
Customer Service
Stocking
Markdowns
Interviewing, hiring, training
Merchandising
MRO Purchasing Manager
Years Employed:5/1981-12/16/1986
American Carco, Morristown, IN
$28,575
Procured Maintenance, Repair & Operations (MRO) commodities and Professional/general services
Responsible for negotiating pricing with suppliers in a competitive sourcing environment
Developed, approved and maintained reliable sources of materials and services
Reviewed and approved recommendations for bid awards
Established, revised and maintained methods and procedures for department operation
Directly responsible for resolution of vendor/contractor grievances
Managed the vendor database, including input and modifications to data
Prepared departmental budget recommendations, internal auditing, Organized and reopened tool crib
Selected, trained, evaluated, developed and supervised assigned staff
Inventory control, designed and created job descriptions, Safety Committee Co-Chairperson
Supervised 3 tool crib attendants and established First aid/forklift certifications and testing, compiled and updated MSDS books
Streamlined vendors from 265+ to 85
Company filed bankruptcy and closed doors
Bartender, Cook and Waitress
Years Employed: 1974 1981
Bluebird Restaurant, Morristown, IN
$8.00 hr.
Education
Business Administration
Ivy Tech Community College
Columbus, IN
Dean's List
Courses Completed: Supervision, Total Quality Management, Business Law, Managerial Finance, Psychology, Economic Fundamentals, Principles of Insurance, SPC, Quality Control Concepts I, Sales & Marketing, Data Processing, Computer I, Introduction to Business, Human Relations, English I, Fundamentals of Speaking, Entrepreneurship, and Real Estate.
Morristown High School
Morristown, IN
Major: English
Minor: Math
Top 10 of Class - 1977
GPA 3.5
Seminars Attended
Fred Pryor
Microsoft Office & The Exceptional Assistant
Skills
Ability to work with minimal or no supervision
Strong communication and organizational skills
Ability to meet deadlines
Computer literacy/document control
Prioritize responsibilities
Detail oriented
Excellent time-management, purchasing, management and administrative skills
Punctual, dependable
Tactful, interpersonal skills
Excellent customer service skills
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