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Toni
US-Colorado
Universal Banker
To secure an entry-level position with the opportunity for career advancement and experience.
TONI D. RODRIQUEZ-HAYSON
PO BOX 8721
Pueblo, CO 81008
Home Phone 719-647-0837
Email flowerdaisy_19@hotmail.com
OBJECTIVE
To secure an entry-level position with the opportunity for career advancement and experience.
WORK HISTORY
July 2004-September 2007
Universal Banker US Bank; Pueblo, CO
• I was responsible for the general financial needs of members by giving information on their accounts as a Teller. As a Loan Officer, I was responsible for opening/closing accounts, assisting members in applying loans (Home Equity/Lines, Auto, Credit Cards, Unsecured, and Business Loans). I was also responsible for cross-selling other bank products for other departments of the bank.
July 2002-July 2004
Teller US Bank; Eau Claire, WI
• I was responsible for the general financial needs of members by giving information on their accounts or directing them to the other departments of the bank. I assisted on a day-to-day basis with the handling of the vault box and opening or closing of the branch.
August 2000-December 2000
Teller First National Bank; Pueblo, CO
• I was responsible for the general financial needs of members by giving information on their accounts, directing the members to other departments of the bank, and cross-selling bank products. I was also responsible for opening the bank, doing the morning drive-through and running the morning drop off deposits before the lobby opened for the day.
March 2000-July 2000
Teller Power Credit Union; Pueblo, CO
• I was responsible for the general financial needs of members by giving information on their accounts, directing the members to other departments of the credit union, and I was responsible for cross-selling credit union information to the members.
August 1999-March 2000
Teller Pueblo Bank & Trust; Pueblo, CO
• I was responsible for the general financial needs of members by giving information on their accounts, directing the members to other departments of the bank, helping on a day-to-day basis with the vault box, and opening or closing the branch.
August 1994- August 1999
Cashier Wal-Mart #0842; Pueblo, CO
• Each day I was responsible for the contact and service of customers, the general accounting of my cash drawer, and the day-to-day inventory control.
Service Desk Associate
• I was responsible for the contact and service of customers. I supervised the day-to-day inventory control procedures, delegated the responsibilities of sales associates, and had expanded responsibility of general accounting procedures of the day-to-day business.
Customer Service Manager
• I was front end manager who was responsible for the cashiers. I was also responsible of the expanded general accounting procedures of the day-to-day business, delegated the daily tasks of cashiers or sales floor associates, and was responsible for customer satisfaction through problem solving and customer interaction.
Photo Lap Specialist
• I was responsible for the general accounting duties of the department, developing and processing of the film that came into the lab for one hour service, and I was responsible for the inventory of the photo and electronics department.
May 1993-August 1994
Cashier Wal-Mart #1384; La Junta, CO
• Each day I was responsible for the contact and service of customers, the general accounting of my cash drawer, and for the day-to-day inventory control.
EDUCATION
• 1989-1993 High School Diploma, Rocky Ford High School; Rocky Ford, CO
• 1994-1995 General Studies, Colorado State University; Pueblo, CO
• 2008-Present General Studies, Pueblo Community College; Pueblo, CO
AWARDS
• 5 Year Excellence Award; Wal-Mart
• 4 Customer Satisfaction Awards; Wal-Mart
• Top Performer 2005; US Bank
• Top Performer Region 3rd Quarter 2005; US Bank
• Top Performer Region 4th Quarter 2005; US Bank
• Top Performer Region 1st Quarter 2006; US Bank
REFERENCES
Available upon request
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