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TRICARE Service Manager Resume
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Deborah
---------
10+ yrs
No
Yes
Title Closer
To work in an organization where I could put my skills to work. A company that I can grow with and learn from. I enjoy challenges and believe that given the chance I can contribute to the organization.
DEBORAH J. DELAPENA
179 Rivera Avenue, Royal Palm Beach, Fl 33411
Phone: 561-723-5557
debbie.delapena@mail.com
OBJECTIVE To work in an organization where I could put my skills to work. A company that I can grow with and learn from. I enjoy challenges and believe that given the chance I can contribute to the organization.
EXPERIENCE
ESCROW OFFICER
1/2006 - 6/2008 ROYAL PALM TITLE & ABSTRACT Royal Palm Beach, FL
Conducted real estate closings for residential purchase and sale transactions, as well as conventional, FHA, VA, construction and reverse mortgage loans. Duties included preparation of HUD-1 Settlement Statements, legal closing documents, scheduling meetings, balancing escrows, satisfying lender requirements and ordering surveys, estoppel letters and loan payoffs. Assisted in the review of title insurance commitments and typing final title policies, along with pre and post closing files.
BRANCH MANAGER
2/1999 - 12/2005 SUN TITLE & ABSTRACT, CO Lake Worth, FL
Branch Manager for Lake Worth, Royal Palm Beach and Post St. Lucie locations. In charge of daily operations of branch office which consisted of train and instruct employees in job duties and company policies, or arrange for training to be provided, resolve customer complaints, balancing escrow accounts, signing operating and escrow checks. Recruit, interview and select employees. Performed real estate closings, prepared HUD-1 Settlement Statements and reviewed title insurance commitments and final title policies. Responsible for resolving matters with problem files.
BRANCH MANAGER,
2/1998 - 2/1999 FLAGER TITLE COMPANY West Palm Beach, FL
Managed day-to-day operations of the Boynton Beach branch office. Responsibilities included balancing and signing of escrow account checks, meeting with clients, reviewing title insurance commitments and final title policies, and rectifying issues with difficult transactions. Conducted real estate closings for residential purchases and conventional, FHA, and VA mortgage loans.
TEAM LEAD, Computer Support Specialists
7/1994 - 2/1998 IBM Boca Raton, FL
Team Lead for Winap and Dosap Technical Software Support for OS/2 software. Supervised tech support staff in providing technical support for customers using OS/2 software . Managed schedules for all employees and assisted new employees of IBM in calls and support with OS/2 2.1, 2.11, OS/2 for Windows SE, 2.11 SE problems on IBM machines and clones. Duty manager for after hour customer support. Resolve customer complaints, and answer customers’ questions regarding policies and procedures.
EDUCATION/CERTIFICATIONS
Florida Titles I and II- Palm Beach Community College, Lake Worth, Fl – September, 1980
Title License Course, Palm Beach Community College, Lake Worth, Fl – October, 2005
Phoenix High School, Phoenix, New York – Graduated May 1970
SKILLS
Proficient in Computers, Microsoft Windows, Microsoft Word, Landtech for Dos and Windows, Office Equipment
Some knowledge in Microsoft Office Excel and Outlook
REFERENCES AVAILABLE UPON REQUEST.
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