Loan Fulfillment Team Leader Resume
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Name:

Pamela

Location:

US-Florida-Gainesville/Jacksonville

Experience:

Willing to Relocate:

Willing to Travel:

Most Recent Job Title:

Loan Fulfillment Team Leader

Personal Website:

Objective:

Seeking a position with a company that I can grow with and use my skills and experience to build production.

Resume Text:

Pamela J McAfee
1323 Rushing Drive
Orange Park, Florida 32065
Number Hidden Address Hidden

Production Team Manager

Highly Reliable Self-Starter skilled in Planning, Coordinating, and

supervising projects. Ability to work with strict deadlines. Computer

Literate…Well Organized…Attention to Detail.

Six years experience in management including customer service, client

relations, developing skills of subordinates through goal setting,

delegation, training, counseling and performance management.

Core Strengths:

Communication Skills
Organizational Abilities
Computer Literate
Problem Solving
Detail Oriented
Time Management
Coaching Skills


Professional Experience:

Washington Mutual Bank, Jacksonville, Florida 1997 - 2008

Production Team Manager

Managed all aspects of the Loan Fulfillment functions in a Loan

Fulfillment Center. Ensured compliance with policies and procedures.

Built and maintained successful relationships with clients, vendors, and

internal partners. Prepared weekly production reports for Operations

Manager to assure production and goals were met. Addressed and resolved

customer complaints to assure customer satisfaction. Developed the

skills of subordinates through a combination of goal-setting,

delegation, training, counseling, and performance management,

recommended and approved staffing levels and personnel actions such as

hiring, firing, promotions, transfers, salary actions and staff

training. Established and approved performance goals, conducted

performance appraisal reviews and documented performance.

Education
Specialized Training
Coaching and Feedback
Team Building
Hiring Excellence
Transition to Leadership
Leadership Competencies
Team Building and Leadership
Processing the Loan
FHA/VA/Conventional Loan Processing
Title Review
Appraisal Review
High School Diploma Roosevelt Roads High School

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