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Customer Sercive Manager Resume


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Resume:


Tira Ann Alexis-Smith
Spring Creek Way &#; Douglasville, Georgia



Career Objective: To contribute and professionally excel in a people-oriented position within an environment that supports advertising, sales, management, public relations, customer service, human resources, contract procurement, training or education.

Education:
University of New Orleans – New Orleans, Louisiana May
Double Major: Bachelor of Science – Management and Bachelor of Science – Business Administration

Special Skills:
Microsoft Office (Word, PowerPoint, Excel, Access and Outlook), Visual Basic.Net and PeopleSoft
Office management and organization
Operation of P.O.S. System
Fiscal management
Customer service and satisfaction
Sales and advertising
EMPLOYMENT HISTORY
_______________________________________________________________________________
Old Navy September -January
Alpharetta, GA
Logistics Associate

Responsible for maintaining sales floor, including visual merchandising; responding to customer needs and concerns; pricing sales items; updating store signage; handling damaged merchandise; accepting and receiving shipments, and replenishing floor merchandise.

Alexis Southern Diner April – August
Buford, GA
Lead Cashier

Handled the collection and the transaction of daily guest sales receipts. Worked with customers in planning special events.

Lady Foot Locker June – August
Metairie, LA
Assistant Manager

Responsible for managing more than six sales associates. Maintained and developed merchandise visuals for special promotions and clearance sales. Achieved impressive sales records through product advertising.

University of New Orleans Downtown Center February -June
New Orleans, LA
Administrative Assistant

Purchased and inventoried office supplies; developed databases and managed files, handled phone network through switchboard system; served as an office receptionist; performed budget upkeep and banking deposits. Also, assisted with Incumbent Worker Training contracts, grants, international relations project, course scheduling, registration, instructor payments, and logistics for classroom assignments


Personal and professional references are available upon request.