Travel Sales Agent Resume

Posted on: 2008-06-15

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Resume:

OBJECTIVE: Currently seeking a position that will challenge me and benefit the employer with my expertise and attention to detail.

SUMMARY OF QUALIFICATIONS

. Seven years as an inside travel agent.
. Two years in a call center environment selling travel.
. Six years experience running a small business.
. Specialist in Mexico, Hawaii, Caribbean and Tahiti.
. Thorough knowledge of reservation systems, ticketing, and transaction processing including Amadeus, Apollo, and Sabre, and Worldspan.
. Proficient in general office duties, coordination of marketing and newspaper advertising, accounts payable/receivable, daily reconciliation, Microsoft Word, Excel, and Powerpoint.
. Strong customer service skills, with the ability to understand and deliver the most appropriate product/service to each individual client.
. Ability to organize and multi-task in an Administrative capacity, as well as supervise.


EXPERIENCE

/-/ Tahiti Vacations
Prairie Street
Chatsworth, CA

. Worked as a reservation agent in a call center environment.
. Assisted travelers’ needs to Tahiti exclusively.
. Sought out additional sales on personal time with flyers and brochures.
. Worked with supervisor to promote additional specials for unique clientele.
. Was consistently top salesperson grossing over $ million in revenue each year.
. Handled Customer Service issues during travel.
. Marketed Tahitian Events throughout the year such as Heiva, Billabong, Tatoonesia and assisted with those specials being developed.
. Created group travel from Dive Shops, Church groups, and Senior Clubs and Organizations.
/-/ Far and Away Travel, Inc.
W. Alameda Ave.
Suite L
Lakewood, CO


. Built and maintained client base while also seeking out group travel.
. Used Amadeus, various consolidators and online services to ticket clients airfare.
. Used wholesalers and suppliers to book travel packages.
. Managed and trained office/staff- including new employees.
. Responsible for Accounts payable/receivable.
. Cross check and reconcile daily transactions including daily bank deposits.
. Negotiated commission levels based on increasing sales levels.
. Worked with suppliers and airlines to resolve legitimate customer care issues.
. Managed all incoming and outgoing written correspondence, including marketing mailers.
. Consistently researched and toured various travel destinations including attending travel seminars and conventions ( including Tiangus - ).



SPECIALIST CERTIFICATIONS

. Mexico
. Hawaii
. Tahiti Tiare
. Caribbean
. Puerto Rico
. Las Vegas
. Premiere Spa Destinations
. Disney College of Knowledge
. Sandals
. Palace Resorts
. Club Med
. InterContinental Resorts
. Accor Hotels
. Starwood
. Radisson
. Cruise West
. Princess
. Carnival
. Regent Seven Seas
. Cunard



/-/ Artistic Aquarium Designs
Van Gordon Street
Golden, CO


. Owner
. Leased and maintained salt and fresh water aquariums throughout the Denver Metro area in setting such as Doctor’s offices, Hospitals, Daycare centers, Libraries, and common areas in commercial buildings.
. Serviced personal clients’ aquariums in their residences.
. Bred and medicated my own livestock as well as clients’.




EDUCATION


. Topeka West High School
. Antelope Valley Community College
. Pittsburg State University
. Washburn University
. Kansas University



REFERENCES

Available upon request